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M&E Data Entry Assistant
MEDA invites applications for the post of M&E Data Entry Assistant for the Jordan Valley Links project in Amman, Jordan. MEDA is a non-governmental, not-for-profit organization registered in Canada and the United States. It was founded in 1953 by a small group of business people who saw the need to invest with, and provide support to entrepreneurs and communities to help them take advantage of economic opportunities. MEDA’s work is founded on respectful interaction with communities, supporting women and youth to rise above the social and cultural barriers that stand in the way of success and improved livelihoods. To learn more about MEDA and our work, please visit www.meda.org.
Under the guidance and direct supervision of M&E Manager, the M&E Data Entry Assistant will be responsible for implementing M&E data collection activities and in administering the project’s Customer Relationship Management (CRM) and SAVIX data entry process. In particular, s/he will develop qualitative and quantitative data collection tools, gather and analyze data, and write reports. S/he will work closely with the M&E team and the Access to Finance Specialist on the project’s data needs.
Key Responsibilities
1) MEDA Monitoring and Evaluation (M&E)
- Support in developing qualitative and quantitative (e.g. survey) data collection tools;
- Gather qualitative and quantitative data on regular basis as outlined in the project Data Management Plan.
2) Key Facilitating Partners’ (KFP) Monitoring and Evaluations
- Work closely with KFP M&E focal points to ensure the accuracy of their input data when data does not conform to CRM or SAVIX database standards;
- Coordinate with the project’s technical specialists to conduct field visits to ensure quality data collection by partners.
3) Database Management
- Administer the Customer Relationship Management Software (CRM) and SAVIX data entry process, including entering and validating accounts, contacts, events and other related clients’ information;
- Clean up spreadsheets that do not conform to project standards, via formulas and data/text manipulation;
- Transpose hard copy clients’ information into spreadsheets to be imported to CRM and SAVIX Systems;
- Perform manual data entry of project’s clients’ information in case of data incompleteness;
- Remove duplicate data, cleanse inaccurate data, and standardize data entries;
- Collaborate with the project’s technical staff to collect timely and quality input data;
- Perform root cause analyses of issues and ensure remediation according to data management policies and standards;
- Update records in CRM and SAVIX databases in bulk;
- Perform quarterly updates to existing records to verify accuracy with iForm Builder database.
4) Reporting
- Assist the M&E Manager and Access to Finance Specialist in compiling monthly, quarterly and annual reports;
- Provide the M&E Manager and Access to Finance Specialist with monthly reports with the main challenges faced during data entry process and reflection on the project’s major Key Performance Indicators.
5) Perform any other responsibilities assigned by line manager.
QUALIFICATIONS
- Bachelor’s degree in Business Administration, IT, or any related field
- At least one year of experience in data entry at NGOs and INGOs
- Knowledge of Client Relationship Management (CRM) software is a plus
- Knowledge of SAVIX is a plus
- Proficient in Microsoft Excel
- Ability to work under tight deadlines and prioritize responsibilities
- Ability to work in a collaborative environment
- Ability to focus on quantity and quality in the face of repetitive work
- Strong written and verbal communication skills
- Strong organizational skills and attention to detail
- Keenness to understand, interpret and implement feedback effectively
- Self-motivated with a positive attitude for work
- Hard-working, creative and eager to learn
- Applicants must be Jordanian Nationals.
To apply for this position, please send your resume (in English) and cover letter outlining how you meet the requirements of this position by e-mail with “*M&E Data Entry Assistant*” on the subject line to :
jordanjobs@meda.org