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مطلوب موظف موارد بشرية HR واداريين للعمل لدى اللجنة الدولية للاغاثة


تعلن  اللجنة الدولية للأغاثة في عمان - الاردن عن حاجتها الى :


1- Supply Chain Coordinator


ABOUT THE IRC
The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. At work today in over 40 countries and 22 U.S. cities, we restore safety, dignity and hope to millions who are uprooted and struggling to endure. The IRC leads the way from harm to home.

CONTEXTUAL BACKGROUMD
The Syria crisis is often described as the worst humanitarian catastrophe since the end of the Cold War. Inside Syria, 7.6 million people are internally displaced and 12.2 million are in need of humanitarian assistance, with 4.8 million in hard-to-reach areas. There are 5 million Syrian refugees in neighboring countries. This is no short-term humanitarian episode. The devastating human consequences to huge numbers of people will endure for decades. The destruction of relationships, communities, livelihoods, homes and infrastructure will take years to repair.

IRC is offering a robust humanitarian response to the Syria crisis. With an annual budget in excess of $140 million and a rapidly expanding portfolio, supported by more than 2,000 staff and workers in the region, IRC is undertaking programs in Syria and the neighboring countries of Turkey, Iraq, Lebanon and Jordan in the fields of health, child protection, education, women’s protection and empowerment, NFI and food distribution, cash assistance, and livelihoods programming. Our work in these challenging settings gives rise to some of the most pressing issues facing contemporary humanitarian action, including questions of access, security, funding and coordination.


JOB OVERVIEW 
Supply Chain Coordinator is a key position to the success and delivery of quality programs.  IRC defines Supply Chain as those systems and support function ns necessary to implement programs effectively, inclusive of procurement, logistics, inventory management, property and asset management as well as vehicle and fleet management. The Supply Chain Coordinator is accountable for the design, planning, execution and monitoring of supply chain activities for the Syria Country Program. He/she is also responsible for maintaining and increasing performance quality throughout the Supply Chain team in Amman based and inside Syria in collaboration with Area Coordinator and respective field management team members.  


KEY RESPONSIBILITIES

Supply Chain General Management
  • Ensure timely, responsive and provide oversight to Supply chain department to ensure it is compliant with applicable policies, procedures and regulations.
  • In liaison with Area Coordinator, oversee compliance in the field and attend any performance issues observed or reported in order to ensure correction measures are set and implemented. 
  • As part of contracts management, monitor utilization in terms of meeting terms and conditions in addition to vendor performance to ensure satisfactory service delivery and achieving value for money.
  • Provide technical oversight and support to field management for field facilities, asset and inventory control in line with policies and procedures and to meet program needs.
  • Disseminate IRC Supply chain policies and procedures to ensure staff awareness is adequate and are in complaint and meeting the requirements. Furthermore, and in liaison with Area Coordinator, work actively with field management to ensure consistency whilst implementing IRC standard operating policies and procedures.
  • Collaborate with the Finance department to ensure that internal controls are met and ensure operations efficiency.
  • Proactively engage with field management to support staff on enhancing the know-how and utilize supply chain tools to design and implement quality programming.
  • Proactively engage with Partnership department to stay up-to date on partnership development and engagement plans. Ensure adequate capacity dedicated for partnership and mobilize resources for PAA activities, Supply chain on-job support, capacity building initiatives and performance reviews as deemed necessary.

Supply Chain Planning
The Supply Chain Coordinator is responsible for supply chain activities planning and developing supply chain plans to support program implementation and coordinate closely with internal and external stakeholders. Supply chain planning includes; procurement plans, warehousing plans, transport plans, staffing plans, distribution plans and training plans.
  • Ensure procurement plans are developed for all active grants in collaboration with program Coordinators/Managers and Area Coordinator. 
  • Ensure that program team develop distribution plan for supplies and assets, and have attention to items with closed grants in the warehouses in the field.
  • Coordinate with field management and guide the supply chain field staff on ensuring that there is sufficient spaces in the warehouses before sending program supplies to the IRC field sites or partnership designated locations inside Syria.
  • Ensure supply chain staff training and capacity building plans are developed as the PMEs and incorporated into the budgets.
  • Ensure that supply chain department is has adequate staffing and roles and responsibilities area realistic and clearly incorporated in job descriptions.

Procurement Management
The Supply Chain Coordinator owns, manages and drives IRC in country procurement strategies, policies and procedures, the supply Chain Coordinator ensures all country program procurement needs are met on time in accordance with GSC standards.
  • Ensure compliance to IRC and donor policies in the procurement of program supplies and assets.
  • Ensure review and execution of procurement contracts in timely fashion
  • Ensure Implementation of GSC SOPs in both Amman Based and inside Syria offices.
  • Make sure supply chain monthly and quarterly  reports submitted on time to DDO and RSCD.
  • Organize procurement trainings sessions for procurement / tender committees in Amman based and non - supply chain staff if deemed necessary.
  • Review procurement documents before payments.
  • Ensure all Suppliers/service providers Information, history and performance are filed and kept confidentially in all offices.
  • Ensue supply chain staff assigned conduct Market Survey and analysis quarterly and shared with extended.
  • Identifying fraud and corruption red flags and address to direct manager and / or through IRC reporting mechanisms on timely manner.
  • Establish reasonable and appropriate lead-time for all procurement of program supplies and delivery of goods to the program sites.
  • Work with Area coordinator and respective field management to ensure effectiveness, countrywide uniformity of supply chain structure and implementation of the IRC’s standard operating policies and procedures
Inventory Management
The Supply Chain Coordinator is responsible for managing and controlling all inventory and warehouses operation for the country program and ensure that their excellent records keeping, Impalement inventory standard operating procedures and control as provided by GSC.
  • Ensure Implementing IRC inventory policies in all IRC Syria CP offices / locations.
  • Produce grants ending and year ending inventory report in timely manner.
  • In liaison with Area Coordinator monitor and check warehouses/stores safety is IRC standard through supply chain assessment tool.

Assets Management
The Supply Chain Coordinator is responsible for the procurement, maintenance, safe keeping and record or all IRC country program assets and equipment. The Supply Chain Coordinator is responsible for all aspects of the administrative, financial, capital and operations of asset management in accordance with IRC and donors rules and regulations.
  • Ensure the Implementation of IRC Asset policies in all IRC Syria CP offices / locations.
  • Asset maintenance and tracking
  • Disposal process
  • Ensure spot-checks are done systematically, documented and reported for all IRC assets, inventory and equipment at least once in the year.
     
Vehicles & Transport Management 
The Supply Chain Coordinator is responsible for overseeing all IRC country fleet (if any) and transportation activities inside Syria, ensure that all IRC fleet operations are conducted with adherence to IRC vehicles policies and procedures including vehicles procurement, vehicles movement, maintenance and reporting accuracy.
  • Ensure all IRC vehicles (if any) or vehicles of utilized service providers inside Syria are in good condition and well maintained 
  • Where applicable and IRC fleet is available, to ensure local fleet management policy is implemented and followed by all in all IRC Syria offices / locations.
  • Review regularly fuel consumption management for both IRC vehicles (if any) or the contracted transport service providers that are allocated to programs.
  • Review vehicle and transport services monthly reports and provide necessary support to the supply chain staff inside Syria.


Compliance and Ethics
The supply Chain Coordinator is responsible for identifying and analyzing compliance risk in supply chain process, implement strong procurement controls, identify procurement red flags, implement internal and external audit corrective action plans and ensure all supply chain activities are conducted in ethical manners.



Learning and Development:
The Supply Chain Coordinator is responsible and accountable for overseeing all supply chain learning and development initiatives in country and assess training needs, develop training plans for supply chain staff.

Supply Chain Coordinator Competencies matrix:
The Supply Chain Coordinator must ensure that all tasks are preformed to standards. The Supply Chain Coordinator is accountable for the competencies matrix implementation and accountable for its tasks and requirements.

Key Working Relationships: 

Position Direct Reports to:  Deputy Director for Operations
Position indirect (Technical) Reports to: Regional Supply Chain Director
Position directly supervises (Amman Based):  Procurement staff and Logistics Staff
Other Internal and/or external contacts:
Internal:   Regular relationships with HQ, regional and country Supply Chain staff at all levels, Deputy Director of Operations, Country Directors, and Interacts with IRC Program departments
External:  May Serve as IRC Supply Chain representative in outside meetings, other non-governmental organizations, inter-agency groups and foundations.


Requirements:
  • Advanced Degree, minimum 5 years of progressive Supply Chain professional experience or equivalent education and experience.
  • Exposure to Humanitarian supply chain and experience with and INGO is an asset.
  • Demonstrated success as a Supply Chain leader across all disciplines within supply chain including planning, procurement and logistics
  • Broad knowledge and experience in Supply Chain strategies, market analysis techniques, procurement and contracting, fleet and Transport management, inventory, property and asset management
  • Familiarity of donors (US government, European, UN) policies and regulations is an asset.
  • Strong collaborator and influencer with effective interpersonal and analytical skills who is able to work seamlessly across countries, cultures, and organizational units
  • Strong leadership qualities and willingness to exercise initiative. Ability to set an example of leadership for staff in adhering to IRC management policies.
  • Demonstrated experience of remote management including but not limited to the provision of technical support and the delivery of staff training on a remote basis.
  • Ability to handle sensitive situations diplomatically with strong interpersonal and communication skills.
  • Able to work effectively in a highly matrixed structure
  • Strong financial management and budgeting skills
  • Excellent training and coaching ability
  • Fluency in English required, and fluency in Arabic is a preference.
  • Ability to travel to remote field offices.
  • Full professional competency in Microsoft Office Suite, especially Word, Excel, PowerPoint. 


Standards of Professional Conduct
The IRC and IRC workers must adhere to the values and principles outlined in the IRC Way – Code of Conduct.  These are Integrity, Service, and Accountability.  In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Harassment-Free Workplace, Fiscal Integrity, Anti-Retaliation, Combating Trafficking in Persons and several others.

Gender Equality
IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.

Attention Returning National Candidates
IRC strives to attract, motivate and retain qualified national staff in our programs. We strongly encourage national or returning national candidates to apply for this position. If you are a national of the country in which this position is based and are currently located outside of your home country and possess over two years of international work experience, the Middle East Region has introduced an attractive remuneration package. The package includes competitive compensation, return flight to post, shipping allowance, temporary housing and a relocation allowance. Certain restrictions may apply.

IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.

Only Applicants who apply through the link below will be considered :
للتقديم من هنا
https://rescue.csod.com/ats/careersite/jobdetails.aspx?site=1&c=rescue&id=2890


2- Senior Partnership Manager

The International Rescue Committee responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933 at the request of Albert Einstein, IRC offers life-saving care and life-changing assistance to refugees forced to flee from war or disaster. At work today in more than 40 countries and in 22 U.S. cities, IRC restores safety, dignity and hope to millions who are uprooted by conflict or disaster. IRC leads the way from harm to home.
CONTEXTUAL BACKGROUND:
The Syria crisis is often described as the worst humanitarian catastrophe since the end of the Cold War. Inside Syria, 7.6 million people are internally displaced and 12.2 million are in need of humanitarian assistance, with 4.8 million in hard-to-reach areas. There are 4 million Syrian refugees in neighboring countries. This is no short-term humanitarian episode. The devastating human consequences to huge numbers of people will endure for decades. The destruction of relationships, communities, livelihoods, homes and infrastructure will take years to repair.

IRC is offering a robust humanitarian response to the Syria crisis. With an annual budget in excess of $140 million and a rapidly expanding portfolio, supported by more than 1,250 staff in the region, IRC is undertaking programs in Syria and the neighboring countries of Turkey, Iraq, Lebanon and Jordan in the fields of health, child protection, education, women’s protection and empowerment, NFI and food distribution, cash assistance, water and sanitation, and livelihood programming. Our work in these challenging settings gives rise to some of the most pressing issues facing contemporary humanitarian action, including questions of access, security, funding and coordination.
Job Overview/Summary:
The Partnerships Senior Manager will lead  the IRC Jordan program and is a key position supporting the Jordan Program. The purpose of SAPU is to oversee the management, coordination and key risk control elements of IRC’s sub-awards portfolio, to ensure a high level of risk management and compliance in strong, high quality partnerships that deliver timely and effective assistance. The Sub-Award Unit oversees all steps in the sub-award management lifecycle and is a key contributor to overall project cycle management.
With the overall objective of achieving high quality and compliant programming, the main goal of this position is to ensure effective sub-grants management and due diligence with sub-award partners and build strong, sustainable partners.  The Senior Partnership Manager will supervise the sub-award unit within the Jordan country program, coordinate the daily management of the sub-award lifecycle and ensure that the IRC’s partners understand donors’ regulations, while also working to ensure that partners’ deliverables are received, reviewed, filed and followed up on in a timely manner.

Major Responsibilities:
  • Lead and articulate IRC Jordan’s strategic approach to partnerships, supporting the programs to achieving their strategic action plans (SAP) and contribute to the development of the SAP for partnerships, including supporting the SAP Implementation Plan.
  • Oversee, facilitate and coordinate all aspects of sub-award life cycle management, from partner identification, vetting, project development, agreement, start-up, implementation, monitoring through to close-out, coordinating all program, operations and finance components.

Pre-award phase:
  • Manage and facilitate funding opportunities for local and national civil society organizations, coordinating all program, operations and finance components
  • Lead the mapping process for selecting potential partners, working closely with the program units to identify the selection criteria and make sure the selection is transparent and well documented.
  • Supervise the pre-award due diligence process with respect to with respect to all new sub-awards, including coordinating with other units their participation in the appropriate vetting process for all potential partners. Identify specific risk mitigation measures to manage those risks, working with other departments as appropriate. 
  • Convene the Pre-Award Assessment (PAA) Panel, consisting of senior participants to determine the mitigation measures that will be required to reduce any high-risk, high-impact issues that were identified in the PAA.
  • Review the capacity building/development plan for the partners based on the pre-award assessment result, ensure capacity building/development plan is tailored, targeted and responsive to their organizational needs and priorities.
  • Select the appropriate funding mechanism for each sub-award, and advise on the language for special conditions, as needed, for each award.
  • Working with the program teams, ensure that partner inputs are solicited and incorporated into the design phase of new projects and proposals wherever possible. Lead the co-design process, where relevant.
  • Review sub-award agreements developed by the Partnerships Manager and follow IRC internal review process of all sub-award documentation.
  • Review agenda and materials for grant opening meetings, in coordination with support functions and program, to ensure projects start with clear expectations of both parties. Brief sub-award partners on sub-grant agreements, as well as IRC’s and prime donors’ rules and regulations, in coordination with the Grants Coordinator.

Sub-Awards Management

  • Responsible for ensuring that the IRC Jordan country program follows the Sub-Award and Partnership Management System (SPMS) that sets out efficient and responsive processes, delineates clear roles and responsibilities, and articulates IRC’s strategic approach to partnerships.
  • In the event of partner issues, advise on the appropriate progressive corrective action, alerting SMT or the ECU, as required. 
  • Supervise quality sub-award management, including sub-award start-up, sub-award implementation monitoring and management, and appropriate sub-award close-out.
  • Chair sub-award review, Sub-Award Working Group, and relevant sub-award opening and close out meetings, as appropriate. Coordinate inputs from relevant IRC staff and ensure  meeting minutes are taken, filed, and disseminated to participants and that action points are followed up.  
  • Ensure the timely review of partners’ financial reports in accordance with the terms of their sub-award agreements, coordinated with the review of programmatic reports. Ensure appropriate financial documentation in compliance with IRC and donor regulations. Support partners with preparation as necessary. Coordinate with the Country Office Finance department to facilitate timely processing of all sub-award payments according to schedule.
  • In close collaboration with the Sector Coordinators and the Grants Coordinator, coordinate inputs ahead of monthly grants review meetings to ensure that IRC’s commitments to donors are met.
  • Coordinate effective sub-award close out processes, incorporating reflection, lessons learned and future planning. Prepare subgrant close-out letters and ensuring that all requirements of the subgrant agreement have been met.
  • Coordinate all sub-awardee audits in accordance with the terms of the sub-award. Prepare management responses and plans of action for Internal and/or External audits and ensure their follow up.

General
  • Ensure and champion robust partner relationship management characterized by the core partnership principles of equality, complementarity, transparency, results-oriented approaches and responsibility.
  • Actively engage in and help drive IRC regional partnership initiatives, including participating in working groups and thematic meetings on partnership approaches and practices, and identifying opportunities for systems improvements.
  • Maintain up-to-date and accurate presentations for Jordan Sub-Awards unit for internal and external meetings and presentations.
  • Develop content for trainings on topics such as fraud awareness and prevention, conflict of interest, donor rules and regulations, collecting supporting documentation, timesheets and other topics relevant to sub-award management for partners.
  • Provide and/or facilitate targeted sub-award and partnership management trainings, refresher trainings and ongoing support on sub-award management and compliance remotely for key partners and IRC staff.  Conduct on-boarding training, regular refresher trainings, and regular brownbag sessions on issues of compliance, SPMS, and other sub-award and partnership issues.
  • Ensure IRC understands the capacity strengthening priorities of its partners and identify opportunities for IRC to support partner capacity strengthening efforts.
  • Creatively problem solve with partners to develop protocols and procedures that are both compliant and contextually appropriate.
Staff Management and Development
  • Supervise the Partnerships team and establish good working relationships, properly balanced portfolios and workload balance among the team. 
  • Maintain close communication and positive working relations at all times with partners.
  • Supervise and mentor direct-report staff, including communicating clear expectations, setting performance objectives, providing regular and timely performance feedback, and providing documented semi-annual performance reviews.
  • Provide coaching, constructive feedback and counsel on appropriate career paths and professional development.
  • Promote and monitor staff care and well-being; approve and manage all leave requests to ensure adequate coverage.
  • Offer support for successful adherence by staff to IRC’s Global HR Operating Policies and Procedures.

Key Working Relationships:
Position Reports to: Deputy Director of Programs
Position directly supervises: Partnership Manager and Partnership Finance Manager

Other Internal and/or external contacts: 
Internal: Technical Coordinators, Finance team, Supply Chain team, Grants team and MEAL.
External: Partner staff, relevant stakeholders including both GO, Jordanian NGO, and INGOs. 
Job Requirements:
  • BA degree or equivalent in International Development or Affairs, Finance, Business or related field; Advanced degree a plus.
  • Minimum of 5-7 years work experience with INGOs or NGOs in the Middle East Region.
  • Proven experience in sub-grants management required.
  • Direct experience with USAID and/or U.S. Department of State BPRM funding, as well as DFID funding, UNHCR & ECHO experience desired.
  • Strong knowledge of U.S. Government rules and regulations as they apply to sub-grant management.
  • Excellent communication and coordination skills.
  • Proven ability to work well in and promote teamwork, thrive in a multi-cultural environment, be flexible and handle pressure with professional grace.
  • Experience managing staff and a commitment to team building, mentoring and staff development.
  • Excellent written and spoken English is required, Arabic is desirable.
The IRC and IRC workers must adhere to the values and principles outlined in IRC Way - Standards for Professional Conduct.  These are Integrity, Service, and Accountability.  In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.
Working Environment:  The position is based in Amman with standard office work environment. Individual housing allowance is provided in Amman, including internet connection, water and electricity. Living standards are good and the security situation is calm and stable but this could change. Medical, life, and repatriation insurance and retirement package provided. Travel to/from post is provided.
Only applicants who apply through the link will be considered :
للتقديم من هنا
https://rescue.csod.com/ats/careersite/jobdetails.aspx?site=1&c=rescue&id=2387

3-  Human Resources Director

The International Rescue Committee responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933 at the request of Albert Einstein, IRC offers life-saving care and life-changing assistance to refugees forced to flee from war or disaster. At work today in more than 40 countries and in 22 U.S. cities, IRC restores safety, dignity and hope to millions who are uprooted by conflict or disaster. IRC leads the way from harm to home.
CONTEXTUAL BACKGROUND 
The Syria crisis is often described as the worst humanitarian catastrophe since the end of the Cold War. Inside Syria, 6.1 million people are internally displaced and 13.1 million are in need of humanitarian assistance, with three million in hard-to-reach areas. There are 5.4 million Syrian refugees in neighboring countries. This is no short-term humanitarian episode. The devastating human consequences to huge numbers of people will endure for decades. The destruction of relationships, communities, livelihoods, homes and infrastructure will take years to repair.
IRC is offering a robust humanitarian response to the Syria crisis. With an annual regional portfolio of $90 million within a rapidly expanding portfolio, supported by more than 3000 staff and workers in the region, IRC is undertaking programs in Syria and the neighboring countries of Iraq, Lebanon and Jordan.  Inside Syria, the IRC is specifically focused on health, cash assistance, education, child protection, women’s protection and empowerment, and livelihood programming. Our work in these challenging settings gives rise to some of the most pressing issues facing contemporary humanitarian action, including questions of access, security, funding and coordination.
Job Overview/Summary:
The HR Director is responsible for providing strategic leadership for the HR function for over 500 staff and volunteers across northwest and southern Syria Country Program; about 150 staff are based in Amman. The HR Director will lead the HR team to ensure high quality and efficient staff recruitment, contracts management, orientation, learning and development, performance management, compensation and benefits, code of conduct compliance, employee engagement and staff care. The position acts as an HR advisor to the Senior Management Team. The HR Director reports to the Syria Country Director, and the Regional HR Director, and is a member of the Senior Management Team.
The HR Director will adapt and implement Global HR initiatives and practices and serve as an advisor to maximize staffing resources and performance, promote a positive organizational culture, minimize risk and ensure economy and efficiency of work processes. 

Strategic HR Leadership and Management
  • Devise and deliver a planned HR approach to attracting, developing, inspiring and retaining the right people with the right skills to achieve strategic, high-quality programmatic outcomes in a remote management context.
  • As a member of the SMT, determine workforce needs, identify human resource and competency gaps, and devise a development and workforce plan to facilitate nationalizing roles and retaining staff.
  • Actively participate in proposal design and grants opening and review meetings (GRMs, GOMs) specifically advising on organizational structure, position scoping, demographic/staffing analysis and other inputs critical to ensure strong HR foundation to support program quality.
  • Conduct monthly and quarterly strategic HR metrics and analysis to inform Senior Management Team and Regional HR decision-making; lead on country program inputs to global HR scorecards and Gender Equality initiatives.
  • In collaboration with the Regional Recruitment team, set strategy for recruitment. Develop candidate rosters, actively network and employ innovative, creative recruiting methods to attract and hire the best talent. Proactively position IRC as an Employer Brand of Choice in the country.
  • Review and approve job position requests, job descriptions and make recommendations, ensuring accuracy, consistency.
  • Deliver international HR management, including policy, process and employee relations management, with support from Regional HR Director.
  • Lead the performance management process with guidance from regional and HQ HR. Create a plan to manage annual and mid-year reviews, conduct training on goal-setting, utilize budgets to organize development activities and work one-on-one with managers and employees to create country wide development plans. Through HR initiatives and actions, support a culture of continuous feedback.
  • Participate in budget preparation and provide strategic compensation analysis to drive nationalization strategy and ability to attract high-quality talent. Define and review salary structure; coordinate annual compensation review process and compensation adjustments.
  • Manage benefit plans and communicate updates and conduct information campaigns for national and international staff.
  • Devise staff care action plans that elevate morale and support the social, physical, and psychological well-being of staff; create emergency staff care interventions – both in collaboration with the Regional Staff Care Specialist.
  • Oversee HR-related administrative duties and ensure compliance with existing legal and governmental reporting requirements. Ensure all legal obligations are fulfilled.
  • Lead all employee relations with professional grace with the aim of empowering employees and supervisors to have the tools and resources necessary to resolve conflicts with mutual respect.
  • Escalate code of conduct issues, lead or co-lead investigations and ensure issues are resolved and appropriate follow-up is carried out, in partnership with Ethics and Compliance Unit (ECU).
  • Advise supervisors in determining appropriate disciplinary plans of action in a judicious manner. Follow-up disciplinary measures and related employment law matters.
  • Act as impartial mediator in disciplinary procedures and ensure it is administered in an equitable and fair manner and meets all legal and labor regulations and requirements.
  • Manage any lay-offs or reductions in force in partnership with senior management and regional HR carrying out due diligence in compliance, risk reduction techniques, communications and staff care.
  • Lead exit management procedure to ensure seamless and positive transition for departing employees and analyze turnover and exit interviews to make real-time, continuous improvement.

Staff Performance Management and Development
  • Serve as a model of supervisory excellence; supervise and mentor direct-report staff, including communicating clear expectations, setting performance objectives, providing regular and timely performance feedback, and leading documented semi-annual performance reviews.
  • Utilize engaging remote management techniques and practices to ensure a one IRC team across Jordan and Syria
  • Provide constructive feedback and counsel on career paths and professional development for HR team and IRC staff; establish a culture of continuous learning opportunities.
  • Support the management, coaching and development of national and international staff to build a cadre of skilled, committed and motivated staff.
  • Support senior staff to continue to pursue nationalization of senior and management positions.
  • Promote and monitor staff care and well-being. Model healthy work-life balance practices.

Communications
  • Model and encourage active practice of the principles of the “IRC Way – Code of Conduct” throughout the country program.
  • Maintain a healthy and empowering office environment that encourages open, honest and productive communication among IRC staff and is devised to meet the remote management context, by delivering an employee engagement and communication strategy.
  • Maintain and leverage open communications and partnership on projects and shared goals with other HR Leads at the country level, regional HR and HR HQ levels.
  • Provide direct support and advise the CD and SMT on staff communications to ensure clear, consistent and transparency in communications

Key Working Relationships: 

Position Reports to:  Country Director and Regional HR Director

Position directly supervises:  Senior HR Managers and a team of HR staff in Amman and Syria

Key Internal Stakeholders: 
  • Country: Deputy Director Programs, Deputy Director Operations; Field Operations; Finance Controller; Area Coordinators, Head of Departments and all staff within Syria CP.
  • Regional: Regional Recruitment Team, Senior Staff Care Specialist, Gender Equality Advisor, and other Regional Staff.
  • HQ: Compensation & Benefits, Talent Management Team. General Counsel Office. Ethics & Compliance Unit (ECU).
Key External Stakeholders:  The Syria INGO forum’s HR Working Group; INGO and UN HR staff; Legal counsel; Social Security, Ministry of Interior; Ministry of Labor.

Job Requirements:
Education: 
  • Bachelor’s degree required. Master’s university degree in HR management, International Relations or Development, MBA, Law or related field is preferred.
Work Experience: 
  • 10 years of progressive experience as an HR generalist, including recruitment, performance management, employee relations, compensation, training and development and HR Administration.
  • Minimum 5 years staff management experience in a fast-paced environment.
  • At least 3 years of experience with an international organization or international experience.
  • Remote management experience a plus; INGO experience strongly preferred.
Demonstrated Skills and Competencies:
  • A commitment to IRC’s mission and vision
  • Strategic leadership experience managing an HR function for large budget programs in the INGO sector is strongly preferred.
  • Strategic experience with managing staff, global workforce planning, and development of HR processes during a start-up phase is a plus.
  • Superior remote management skills
  • Top-tier written, presentation and verbal communication skills; ability to convey information effectively and solid experience providing training and staff development in English and Arabic.
  • Proven sense of professional discretion, integrity, and ability to manage complex HR situations diplomatically and to effective resolution.
  • Excellent management, interpersonal and negotiation skills and a demonstrated ability to promote harmonious/cohesive teamwork, in a cross cultural context.
  • Proven ability to plan long-term, organize priorities and work under administrative and programmatic pressures with detail orientation and professional grace.
  • Highly collaborative and resourceful; ability to establish positive working relationships with senior level management and all other stakeholders to maximize cooperation and productivity.
  • Very strong proficiency in MS Word, Excel, Outlook and PowerPoint is required.
  • Curiosity, a desire to continually learn and develop and a sense of humor is a must.
  • Analytical ability in creating effective HR solutions while adhering to labor laws; Working knowledge of Syriaian labor law is a plus
Language/Travel:
  • English and Arabic language is required
  • Travel: 90% of time spent in Amman. International travel for regional conferences, workshops, trainings.

Standards of Professional Conduct: The IRC and IRC workers must adhere to the values and principles outlined in the IRC Way – Code of Conduct.  These are Integrity, Service, and Accountability.  In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Harassment-Free Workplace, Fiscal Integrity, Anti-Retaliation, Combating Trafficking in Persons and several others.

Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.
Returning National Candidates:  We strongly encourage national or returning national candidates to apply for this position. If you are a national of the Country in which this position is based and are currently located outside of your home country and possess over two years of international work experience, the Middle East Region has introduced an attractive remuneration package. The package includes competitive compensation,   return flight to post, shipping allowance, temporary housing and a relocation allowance. Certain restrictions may apply. IRC strives to attract, motivate and retain qualified national staff in our programs.


Only Applicants who apply through the link below will be considered . 

للتقديم عبر الرابط التالي :

https://rescue.csod.com/ats/careersite/jobdetails.aspx?site=1&c=rescue&id=2888



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