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1- Child Protection Counselor
- Job DescriptionJob Title: Child Protection CounselorReports to: Child Protection Team LeaderLocation: MafraqBACKGROUNDInternational Medical Corps is a global, humanitarian, nonprofit organization dedicated to saving lives and relieving suffering through health care training and relief and development programs. Established in 1984 by volunteer doctors and nurses, International Medical Corps is a private, voluntary, nonpolitical, nonsectarian organization. Its mission is to improve the quality of life through health interventions and related activities that build local capacity in underserved communities worldwide. By offering training and health care to local populations and medical assistance to people at highest risk, and with the flexibility to respond rapidly to emergency situations, International Medical Corps rehabilitates devastated health care systems and helps bring them back to self-reliance.JOB SUMMARYChild Protection is the prevention of and response to abuse, neglect, exploitation and violence against children. Child Protection case management is the process of helping individual children and families through direct social-work-type support, and managing information well. Within child protection case management, there should be appropriate involvement of children throughout the process, as well as full consideration of the best interest of the child.The position of Child Protection Counselor will be a counseling professional with a formal degree in psychology and or counseling. The position requires the Child Protection Counselor to work closely with the child protection case management team to support identified children and their families through counseling based intervention. The Child Protection Counselor will also run support groups for children with specific and common issues and protection concerns, as well as train Child Protection Case Managers to run support groups. In addition, the Child Protection Counselor will run parenting support classes, and will train staff and volunteers on a range of topics related to child protection, PSS and psychological support.ESSENTIAL DUTIES AND RESPONSIBILITIES
- Where relevant, assist Child Protection Case Managers in initiating, developing and reviewing care plans for individual children, with participation from the child and their family, helping clients to define goals, plan action and gain insight
- Monitor on-going care plan implementation in relation to a child’s counseling needs, with special attention to identifying risk issues and communicating these issues to the allocated Child Protection Case Manager
- Provide counseling with the aim to improve the social and emotional functioning of children and their families, maximizing overall community well-being, encouraging clients to discuss emotions and experiences
- Examine issues including substance abuse, bullying, anger management, relationships, LGBTI issues, self-image and stress
- Offer specialized and direct therapeutic support for children with child protection concerns
- Provide group and individual counseling and guidance to children and their families
- Contribute to the case management file, including assessments, counseling plans and individual client progress
- Conduct intake and psychosocial assessments of clients
- Conduct review for appropriate utilization of services from case intake through to case closure
- Evaluate client satisfaction and quality of care provided
- Conduct psychosocial and awareness activities in IMC safe spaces and clinics
- Oversee the referral to specialized psychological service providers for higher level care and other services as needed.
- Support new hire orientation and training as required
- Assist and train case managers on support group techniques and evaluation
- Deliver training on Psychological First Aid, family counseling, psychosocial support and related topics
- Work in close collaboration with the child protection case management team
- Contribute to proposals and report writing of PSS activities when requested
- Provide regular updates and reports to senior management staff as required; contribute to donor reports and internal IMC reports as required
- Perform other job-related duties as requested by Supervisor
Qualifications:- Bachelor degree in social work, psychology, counseling, social science or related field is mandatory
- Experience providing counseling is mandatory
- Child protection experience is preferred
- Excellent written and oral communication skills in Arabic and English
- Experience in working with children
Compliance & EthicsPromotes and encourages a culture of compliance and ethics throughout International Medical Corps. As applicable to the position, maintains a clear understanding of International Medical Corps’ and donor compliance and ethics standards and adheres to those standards. Conducts work with the highest level of integrity. Communicates these values to staff and to partners and requires them to adhere to these values.International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.International Medical Corps is committed to child safeguarding and expects all employees to strictly adhere to the values and principles of the International Medical Corps Child Safeguarding Policy.This job description is subject to periodic review and adjustment in order to achieve IMC’s goals in Jordan, and any changes to JD will be discussed and agreed.
2- Child Protection Officer
- Job DescriptionJob Title: Child Protection OfficerReports to: Urban Projects CoordinatorLocation: Amman and field locations in JordanBACKGROUNDInternational Medical Corps is a global, humanitarian, nonprofit organization dedicated to saving lives and relieving suffering through health care training and relief and development programs. Established in 1984 by volunteer doctors and nurses, International Medical Corps is a private, voluntary, nonpolitical, nonsectarian organization. Its mission is to improve the quality of life through health interventions and related activities that build local capacity in underserved communities worldwide. By offering training and health care to local populations and medical assistance to people at highest risk, and with the flexibility to respond rapidly to emergency situations, International Medical Corps rehabilitates devastated health care systems and helps bring them back to self-reliance.JOB SUMMARYChild Protection is the prevention of and response to abuse, neglect, exploitation and violence against children. Child Protection case management is the process of helping individual children and families through direct social-work-type support, and managing information well. Within child protection case management, there should be appropriate involvement of children throughout the process, as well as full consideration of the best interest of the child.The position of Child Protection Officer will be a seasoned protection professional with a formal degree in psychology, sociology or social work. The position requires the Child Protection Officer to support field staff (mainly child protection case managers) working with children through the application of best practices on Child Protection. This includes the provision of technical supervision, mentoring and shadowing of case managers. The Child Protection Officer will be responsible for the revision of case management processes, provision of trainings, development of documentation, all based on the global minimum standards.The Child Protection Officer will spend at least 65% of his/her time in the field working directly with child protection staff and field managers.ESSENTIAL DUTIES AND RESPONSIBILITIESTechnical SupervisionThe Child Protection Officer will provide technical supervision in a group setting. The Child Protection Officer is responsible for holding regular sessions (1-2 sessions per month) in each of his/her responsible locations.TrainingThe Child Protection Officer is responsible for the development and delivery of training on Case Management, Psychosocial and Child Protection related topics. This will take shape in both formal and informal trainingsMentoringThe Child Protection Officer is responsible for providing child protection case management staff with on the job coaching and mentoring in the following manner:
- Shadowing of case managers in interviews and home visits
- Review and discuss case documentation with case managers
- Participating in case discussions and case conferences and providing suggestions and technical input regarding the interventions as needed
- Use of various tools to mentor the case managers and help to develop their competencies in a reflective manner.
Review of Best Interest Determination (BID) cases and membership of BID panels- The Child Protection Officer regularly participates in BID panels in their areas of responsibilities
- The Child Protection Officer is responsible for reviewing any BID document sent from his/her area of responsibility before it is sent to the Protection Advisor. This is done in cooperation with the responsible case manager and the team leader
- The Child Protection Officer will ensure that the BID document is presented according to guidelines given by UNHCR. They will also review the document to ensure clarity in language and that information is holistic and all encompassing
Membership of coordination groups on protection and referral, both at field and central levelsThe Child Protection Officer is responsible for attending all relevant protection and referral coordination meetings in the field (and in Amman as needed), together with the relevant field staff. Relevant information from these meetings shall be given to staff in the field through the Field ManagerParticipation in recruitment processesThe Child Protection Officer will provide support requested by Field Managers, Protection Advisor or human resources in the recruitment process of new case managers or other staff working in protection related roles. This can be through the participation in interviews, the development of written tests or interview questions.Focal PointsThe Child Protection Officer will be assigned the responsibility for different geographical areas. Here he/she will act as the focal point for the staff in the field and will support through phone calls and regular visits. The division of geographical areas is subject to regular revision and change.Other tasks- The Child Protection Officer will ensure high quality correspondence with local partners, other agencies, grantees and governmental organizations as needed and directed by the supervisor
- Contribute to proposals and report writing as needed
- Responsible for collecting and reporting on program specific indicators related to their scope of work
- Perform other job-related duties as requested by supervisor
- Other duties as assigned. The duties and responsibilities listed are representative of the nature and level of work assigned and are not necessarily all inclusive.
Qualifications and experience:- Bachelor degree in social work, psychology, counseling, social science or related field is mandatory
- Child protection experience is mandatory
- Excellent written and oral communication skills in Arabic and English
- Experience in working with children
Compliance & EthicsPromotes and encourages a culture of compliance and ethics throughout International Medical Corps. As applicable to the position, maintains a clear understanding of International Medical Corps’ and donor compliance and ethics standards and adheres to those standards. Conducts work with the highest level of integrity. Communicates these values to staff and to partners and requires them to adhere to these values.International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.International Medical Corps is committed to child safeguarding and expects all employees to strictly adhere to the values and principles of the International Medical Corps Child Safeguarding Policy.This job description is subject to periodic review and adjustment in order to achieve IMC’s goals in Jordan, and any changes to JD will be discussed and agreed