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Friday, February 8, 2019




Vacancy Announcement
Senior Systems Analyst, Grade 16/ LDC,
HQ Amman
Vacancy Announcement Number 19-AR-AM-01
Deadline for Applications 13 February 2019
Contract Status
Duration
Option One:
Fixed-Term Appointment for 3 years (applies to internal
candidates on Fixed-Term contract only); including 1
year probation period, with the possibility of further
extension, subject to the availability of funds, satisfactory
performance and continuing need.
Contract Status
Duration
Option Two:
Limited Duration Contract for 1 year (applies to external
candidates and internal candidates on LDC);
renewable; Appointment subject to funding confirmation.
Department Information Management
UNRWA is committed to achieving gender parity at all levels of staffing under the
current UN-wide gender agenda and strongly encourages applications from qualified
women.
UNRWA welcomes applications from qualified candidates with disabilities.
UNRWA, the largest United Nations operation in the Middle East with over 30,000 staff
working across five areas of operation, is looking for highly committed professionals wishing
to make a change.
The Information Management Department (IMD) is a strategic enabler of UNRWA’s
programmes in Jordan, Lebanon, Syria, West Bank and Gaza. With over 35,000 staff
members serving over 5 million Palestine refugees, the Agency’s programmes deliver direct
services to the refugees in the areas of education, health, relief and social service,
infrastructure and camp improvement, and microfinance services. IMD is always at the
forefront when it comes to introducing innovative business solutions that impact the 
organization’s overall value chain even as it embarks towards a future ready state that is
defined by the SMART Enterprise Strategic Framework.
Do you want to make a lasting difference?
If you are looking for a rewarding opportunity to make a tangible difference for one of the
most vulnerable communities in the world, UNRWA would like to hear from you. In this role,
you will be responsible to the Head, Core Applications Section.
The main responsibilities include:
 Acting as a project manager or a senior technical analyst for the design, implementation,
customization and maintenance of changes to existing or new Agency software
applications;
 Conducting studies and making written and oral presentations or proposals for new, or
changes to existing systems and applications.
 Collecting and documenting user requirements, detailed system and programme
specifications;
 Supervising or assisting in supervising the development and maintenance team staff
members for the applications to which assigned, including developing project schedules,
making assignments, providing guidance, reviewing and reporting the work of project
staff;
 Coordinating user and IMD activities with regard to installation and maintenance of
systems;
 Establishing and enforcing standards for controlling production and quality levels;
 Preparing instruction manuals and other documentation for the systems and applications
to which assigned;
 Developing training plans for users of the applications to which assigned.
Additional information
The incumbent may be required to travel in the Agency’s area of operations.
Conditions of service
Option One: Fixed Term Appointment, Grade 16
Monthly basic salary JD 1028.90 plus special occupation allowance of 50.82% of the
basic salary. Other benefits include monthly Provident Fund contribution (15% of basic
salary paid by the Agency), compulsory medical insurance, 30 days of annual leave, and
dependency allowance (if applicable).
Option Two: Limited Duration Contract (LDC- Band G)
Monthly basic salary JD 1440.40 depending on the professional knowledge and experience.
Other benefits include compulsory medical insurance, 30 days of annual leave pre-rated to the
duration of the contract where less than one year, and family allowance (if applicable).
To qualify for this position, you will need:
Education A university degree from an accredited educational institution in computer
science, business administration with a major in or focus on information
technology or other related discipline, and Formal training in systems
development tools and techniques;
Work
experience
Six years of progressively responsible and relevant experience in the area
of information systems applications development and implementation,
including three years at a senior level leading systems development and
implementation effort, one year of which must be in web applications
development and implementation using ASP.Net and MS SQL Server;
specific business experience might be required depending on the
placement of the post and the functional area required;
Language(s) Very good command of spoken and written English.
Desirable qualifications
 Advanced university degree (Master’s or equivalent) from an accredited educational 
Who we are
For almost 70 years, the United Nations Relief and Works Agency for Palestine (UNRWA) has
been working on the ground in five fields of operations in Jordan, Lebanon, Syria, West Bank
and the Gaza Strip providing direct assistance and protection for some 5 million Palestine
refugees in the Middle East. UNRWA is mandated by the UN General Assembly to provide this
assistance and its mission is to help Palestine refugees achieve their full potential in human
development until there is a just and lasting solution for their plight. UNRWA restores safety,
dignity and hope to millions who have been uprooted by conflict with services encompassing
education, health care, relief and social services, camp infrastructure and improvement,
microfinance and emergency assistance.
For more details on UNRWA, please visit: https://www.unrwa.org/
institution in computer science or business administration;
 Experience in implementing ERP systems or implementing systems in conjunction with
external consultants;
 Experience of application design and development in web environments on Windows
platform;
 Experience or knowledge of HTML, AJAX, JavaScript, Crystal Reports, object-oriented
analysis and design;
 Experience/knowledge in the development of mobile applications.
You will also need to demonstrate the following competencies:
 Ability to plan and organize the assignments;
 Excellent communication skills;
 Information gathering skills;
 Problem solving skills;
 Ability to establish and maintain effective working relationships with user departments and
work teams.
For guidance on how to prepare for competency-based interviews:
https://careers.un.org/lbw/home.aspx?viewtype=AYI
How to apply
Applicants are required to register at http://jobs.unrwa.org by creating a personal profile and
completing an UNRWA Personal History Form. Please note that UNRWA only accepts
degrees from accredited educational institutions. Only applications received through
http://jobs.unrwa.org will be considered. Due to the large number of applications received,
only applicants short-listed for interview will be contacted via e-mail only. Please

الاعلان رقم 2


Vacancy Announcement
Analyst Programmer , Grade 14/LDC, (3 Posts)
HQ Amman
Vacancy Announcement Number 19-AR-AM-02
Deadline for Applications 13 February 2019
Contract Status
Duration
Option One:
Fixed-Term Appointment for 3 years (applies to internal
candidates on Fixed-Term contract only); including 1
year probation period, with the possibility of further
extension, subject to the availability of funds, satisfactory
performance and continuing need
Contract Status
Duration
Option Two:
Limited Duration Contract for 1 year (applies to external
candidates and internal candidates on LDC);
renewable; Appointment subject to funding confirmation.
Department Information Management
UNRWA is committed to achieving gender parity at all levels of staffing under the
current UN-wide gender agenda and strongly encourages applications from qualified
women.
UNRWA welcomes applications from qualified candidates with disabilities.
UNRWA, the largest United Nations operation in the Middle East with over 30,000 staff
working across five areas of operation, is looking for highly committed professionals wishing
to make a change.
The Information Management Department (IMD) is a strategic enabler of UNRWA’s
programmes in Jordan, Lebanon, Syria, West Bank and Gaza. With over 35,000 staff
members serving over 5 million Palestine refugees, the Agency’s programmes deliver direct
services to the refugees in the areas of education, health, relief and social service,
infrastructure and camp improvement, and microfinance services. IMD is always at the
forefront when it comes to introducing innovative business solutions that impact the
organization’s overall value chain even as it embarks towards a future ready state that is
defined by the SMART Enterprise Strategic Framework.
Do you want to make a lasting difference?
If you are looking for a rewarding opportunity to make a tangible difference for one of the
most vulnerable communities in the world, UNRWA would like to hear from you.
The main responsibilities include:
 Performing business and systems analysis tasks as assigned by the supervisor for the
design, implementation, customization and maintenance of Agency software applications,
including the SAP platform;
 Assisting in collecting and documenting user requirements and preparation of system
and programme specifications;
 Performing development and maintenance tasks on applications to which assigned,
including SAP and other Agency platforms;
 Assisting in proposals’ preparation for new, or changing to existing systems and
applications;
 Assisting in preparation of instructions manuals and other documentation for the systems
and applications to which assigned;
 Assisting in developing training material and conducting training for users of the
applications;
 Preparing weekly reports on response/completion status of assignments for Management
decisions.
Additional information
The incumbent may be required to travel in the Agency’s area of operations.
Conditions of service
Option One: Fixed Term Appointment, Grade 14
Monthly basic salary JD 849.80 plus special occupation allowance of 17.83% of the
basic salary. Other benefits include monthly Provident Fund contribution (15% of basic
salary paid by the Agency), compulsory medical insurance, 30 days of annual leave, and
dependency allowance (if applicable).
Option Two: Limited Duration Contract (LDC- Band F)
Monthly basic salary JD 977.20 depending on the professional knowledge and experience.
Other benefits include compulsory medical insurance, 30 days of annual leave pre-rated to the
duration of the contract where less than one year, and family allowance (if applicable).
To qualify for this position, you will need:
Education A university degree from an accredited educational institution in computer
science, business administration with a major in or focus on information
technology, or other related discipline; and Formal training in systems
development tools and techniques;
Work
experience
Four years of relevant experience in the area of software applications
development and implementation, one year of which must be in SAP-ABAP
programming language or web applications development using ASP.Net
and MS SQL Server;
Experience in one or more of the information system applications of
interest to UNRWA, specifically, in the areas of accounting and financial
management, supply chain management, payroll and human resources
management, population registration, education, health, relief, social
services, administrative support and other general areas;
Language(s) Good command of spoken and written English and Arabic.
Who we are
For over 65 years, the United Nations Relief and Works Agency for Palestine (UNRWA) has
been working on the ground in five fields of operations in Jordan, Lebanon, Syria, West Bank
and the Gaza Strip providing direct assistance and protection for some 5 million Palestine
refugees in the Middle East. UNRWA is mandated by the UN General Assembly to provide this
assistance and its mission is to help Palestine refugees achieve their full potential in human
development until there is a just and lasting solution for their plight. UNRWA restores safety,
dignity and hope to millions who have been uprooted by conflict with services encompassing
education, health care, relief and social services, camp infrastructure and improvement,
microfinance and emergency assistance.
For more details on UNRWA, please visit: https://www.unrwa.org/
Desirable qualifications
 Experience in implementing multi-user systems;
 Experience of application design and development in client-server environment on MS
Windows platform;
 Experience or knowledge of applications development using MS-Access and development
of reports using Crystal Reports;
 Experience or knowledge of HTML, AJAX, Java, JavaScript, object-oriented analysis and
design;
 Experience in mobile application development.
You will also need to demonstrate the following competencies:
 Good communications and presentation skills;
 Ability to plan, prioritize and organize own work;
 Ability to work under pressure;
 Ability to establish and maintain effective working relationships.
For guidance on how to prepare for competency-based interviews:
https://careers.un.org/lbw/home.aspx?viewtype=AYI
How to apply
Applicants are required to register at http://jobs.unrwa.org by creating a personal profile and
completing an UNRWA Personal History Form. Please note that UNRWA only accepts
degrees from accredited educational institutions. Only applications received through
http://jobs.unrwa.org will be considered. Due to the large number of applications received,
only applicants short-listed for interview will be contacted via e-mail only. Please ensure that
the e-mail address indicated in your Personal History Profile is accurate.
The United Nations does not charge fees at any stage of the recruitment process
(application, testing, interviewing, etc). The United Nations does not concern itself with
information related to bank accounts.
General Information
This vacancy notice is open to internal and external candidates. As an Area post,
preference will be given to local candidates already based in the duty station of the
post.
UNRWA is a United Nations organization whose staff are expected to uphold the highest
standards of integrity, neutrality and impartiality. This includes respect for human rights, for
diversity, and for non-violent means of dealing with all kinds of conflict. UNRWA staff are
expected to uphold these values at all times, both at work and outside. Only persons who
fully and unconditionally commit to these values should consider applying for UNRWA jobs.
UNRWA is a non- smoking work environment.
The Agency reserves the right not to make an appointment, to make an appointment at a
lower grade, or to make an appointment with a modified job description.
On appointment, all individuals will be asked to sign a self-attestation, confirming that they
have not committed, been convicted of, or prosecuted for, any criminal offence and that they
have not been involved, by act or omission, in the commission of any violation of
international human rights law or international humanitarian law.
Date of issue: 31 January 2019/LAN


الاعلان رقم 3

Vacancy Announcement
Recruitment Officer, Grade 15/LDC
HQ Amman

Vacancy Announcement
Number
19-AR-AM-03
Deadline for Applications 19 February 2019
Contract Status
Duration
Option One:
Fixed-Term Appointment for 3 years (applies to internal
candidates on Fixed-Term contract only); including 1 year
probation period, with the possibility of further extension,
subject to the availability of funds, satisfactory performance and
continuing need
Contract Status
Duration
Option Two:
Limited Duration Contract for 1 year (applies to external
candidates and internal candidates on LDC); renewable;
Appointment subject to funding confirmation.
Department Human Resources
UNRWA is committed to achieving gender parity at all levels of staffing under the current
UN-wide gender agenda and strongly encourages applications from qualified women.
UNRWA welcomes applications from qualified candidates with disabilities.
UNRWA, the largest United Nations operation in the Middle East with over 30,000 staff
working across five areas of operation, is looking for highly committed professionals wishing
to make a change.
UNRWA’s strategic objectives
The mission of UNRWA is to help Palestine refugees achieve their full potential in human
development under the difficult circumstances in which they live. In line with this mission,
the Agency works towards five strategic outcomes: (a) Palestine refugee rights under
international law are protected and promoted; (b) Palestine refugee health is protected and
disease burden is reduced; (c) school-age children complete quality, equitable and inclusive
basic education; (d) Palestine refugee capabilities are strengthened for increased livelihood
opportunities; and (e) Palestine refugees are able to meet their basic human needs of food,
shelter and environmental health. UNRWA is funded almost entirely by voluntary
contributions from UN member states, regional bodies, business foundations and individual
contributions.
Do you want to make a lasting difference?
If you are looking for a rewarding opportunity to make a tangible difference for one of the
most vulnerable communities in the world, UNRWA would like to hear from you. In this role,
you will be responsible to the Human Resources Officer (Recruitment) and work closely with
a dynamic team in the Recruitment Section.

The main responsibilities include:
 Participating in the administration of day-to-day operation of HQ Amman recruitment
services and activities:
 Reviewing HQ Amman vacancy advertisements (VAs) to ensure compliance with the
approved post descriptions;
 In coordination with the hiring offices, preparing technical tests and monitoring the
screening of applications against established criteria, raising discrepancies with the
concerned department and advising the supervisor/s accordingly;
 Preparing and overseeing the administrative and logistical arrangements for interviews;
participating and representing the Recruitment Section (RS) in interview panels for
international and/or area recruitments and completing interview reports accordingly;
 In coordination with the supervisor, initiating contacts with job applicants and providing
support and information to internal and external candidates on matters related to the
recruitment process and employment with the Agency;
 Coordinating proposals and approvals for the assignment of daily-paid.
 Advising the supervisor and Head Recruitment Section on recruitment issues and
bottlenecks and identifying mitigating tools accordingly;
 Assisting in the development of HQ Amman annual recruitment plan contributing to the
refinement of recruitment guidelines and selection procedures and ensuring that
recruitments are carried out in accordance with the overall recruitment plan and established
guidelines, including gender parity;
 Assisting the supervisor in producing periodic or other statistical reports on recruitment
activities for use inside and outside the Agency, including data on rosters, new incumbent
profiles and shortlisted candidates; producing and updating other related reports, including
the recruitment section weekly report, as required;
 Contacting counterparts in missions, non-governmental organizations and national
recruitment services, with regard to Agency vacancies and applications, as required.
Conditions of service
Option One: Fixed Term Appointment, Grade 15
Monthly basic salary JD 927.30 plus special occupation allowance of 25% of the basic
salary. Other benefits include monthly Provident Fund contribution (15% of basic salary
paid by the Agency), compulsory medical insurance, 30 days of annual leave, and
dependency allowance (if applicable).
Option Two: Limited Duration Contract (LDC- Band F)
Monthly basic salary JD 977.20 depending on the professional knowledge and experience.
Other benefits include compulsory medical insurance, 30 days of annual leave pre-rated to the
duration of the contract where less than one year, and family allowance (if applicable).
Additional information
The incumbent may be required to work beyond normal duty hours.
To qualify for this position, you will need:
Education A university degree from an accredited educational
institution in human resources management, public or
business administration or any other related field.
Work
experience
At least five years of progressively responsible and relevant
experience in human resources management, including two
years in recruitment and succession planning.
Language(s) Excellent command of spoken and written English and
Arabic.
Who we are
For almost 70 years, the United Nations Relief and Works Agency for Palestine (UNRWA) has
been working on the ground in five fields of operations in Jordan, Lebanon, Syria, West Bank
and the Gaza Strip providing direct assistance and protection for some 5 million Palestine
refugees in the Middle East. UNRWA is mandated by the UN General Assembly to provide this
assistance and its mission is to help Palestine refugees achieve their full potential in human
development until there is a just and lasting solution for their plight. UNRWA restores safety,
dignity and hope to millions who have been uprooted by conflict with services encompassing
education, health care, relief and social services, camp infrastructure and improvement,
microfinance and emergency assistance.
For more details on UNRWA, please visit: https://www.unrwa.org/
Desirable Qualifications
Formal training in human resources management.
You will also need to demonstrate the following competencies:
UN Core Values of Professionalism, Integrity and Respect for Diversity and Core Competencies of
Communication, Working with People and Drive for Results apply by default. Default managerial
competencies may apply.
 Applying Technical Expertise
 Planning and Organizing
 Coping with Pressure and Setbacks
 Relating and Networking
 Creating and Innovating
For guidance on how to prepare for competency-based interviews:
https://careers.un.org/lbw/home.aspx?viewtype=AYI
How to apply
Applicants are required to register at http://jobs.unrwa.org by creating a personal profile and
completing an UNRWA Personal History Form. Please note that UNRWA only accepts
degrees from accredited educational institutions. Only applications received through
http://jobs.unrwa.org will be considered. Due to the large number of applications received,
only applicants short-listed for interview will be contacted via e-mail only. Please ensure that
the e-mail address indicated in your Personal History Profile is accurate.
The United Nations does not charge fees at any stage of the recruitment process
(application, testing, interviewing, etc). The United Nations does not concern itself with
information related to bank accounts.
General Information
This vacancy notice is open to internal and external candidates. As an Area post,
preference will be given to local candidates already based in the duty station of the
post.
UNRWA is a United Nations organization whose staff are expected to uphold the highest
standards of integrity, neutrality and impartiality. This includes respect for human rights, for
diversity, and for non-violent means of dealing with all kinds of conflict. UNRWA staff are
expected to uphold these values at all times, both at work and outside. Only persons who
fully and unconditionally commit to these values should consider applying for UNRWA jobs.
UNRWA is a non- smoking work environment.
The Agency reserves the right not to make an appointment, to make an appointment at a
lower grade, or to make an appointment with a modified job description.
On appointment, all individuals will be asked to sign a self-attestation, confirming that they
have not committed, been convicted of, or prosecuted for, any criminal offence and that they
have not been involved, by act or omission, in the commission of any violation of
international human rights law or international humanitarian law.
Date of issue: 6 February 2019/ LAN