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Program Manager


Description
Are you an extraordinary communicator who can translate complex business concepts into clear, concise and appealing content?
Are you customer obsessed, flexible, smart and analytical, hungry and passionate about e-commerce, with a strong work ethic? Want to work in one of the fastest growing and most innovative businesses at Amazon?
Amazon’s Seller Central and Seller University team is looking for an exceptional Arabic and English writer with superb critical thinking skills and excellent judgment. Technical requirements include expertise in HTML, XML, CSS, and Excel, plus the ability to learn our in-house tools quickly. The successful candidate will be detail-oriented, capable of handling multiple projects at once, able to take direction, and work well with multiple teams.
Seller Central is a collection of applications that allow selling partners to manage their Marketplace inventory, orders, settings, etc.
Seller University (SU) is an education hub for Selling Partners featuring curriculum in video, PDF, and e-Learning formats covering the use of Seller Central-based tools, services, and programs. Seller University (SU) hosts content in three formats: 1) video (mp4), 2) PDF, 3) e-Learning (Storyline 360 only, SOP pending). SU content is crowdsourced from the owners of the products and services that are available to Selling Partners within Seller Central. It can cover any topic, but is typically in either an overview or a "how-to" format, giving Selling Partners high-level context and step-by-step guides respectively.
This role will support the Seller Services team, ensuring that all the SU content for Seller Central is available in Arabic and English and appeals to the selling partners. You'll collaborate with other writers, product managers, UX designers, and program managers to develop global product or content.

Key Responsibilities
  • Partnering with technical, product and business teams, Public Relations and Legal to define company policy related to customer issues
  • Creating and maintaining the Amazon Seller University and Help Pages content that empower our selling partners to answer their own questions about our services
  • Designing of Seller University videos and articles in English and Arabic
  • Manage a fluid set of priorities as the business grows and changes
  • Contribute other marketing copy and content as necessary
  • Leading continuous improvement projects related to content accessibility, usability, completeness and branding
Basic Qualifications
The ideal candidate will have superb writing skills paired with the ability to create visually appealing communication solutions. S/he will have demonstrated program management experience and the organizational discipline to track and manage editorial work for several complex projects simultaneously. The candidate will also have demonstrated the ability to make quick decisions under pressure in ambiguous circumstances and have a record of extraordinary attention to detail and follow-through.
  • Bachelor’s degree in writing, communications or another applicable field
  • Proficiency in Microsoft Office applications
  • Experience of 3 years in Editing and Writing
  • Experience with a web-based content management system
  • Experience with SharePoint, HTML, and Java
  • Trouble-shooting and problem-solving abilities
  • Self-motivated with the ability to juggle multiple projects with tight deadlines
  • Experience working in a collaborative team and directly with developers for implementation of designs.
  • Experience using a Learning Management System (LMS) for hosting, data collection and reporting purposes.
  • Proficiency in Microsoft Office Suite (PowerPoint, Word, Excel, Outlook).
Preferred Qualifications
  • Experience designing visually stunning, interactive, frontend user experiences for digital devices
  • Experience working with a design style guide or branding guidelines
  • UX-related degree or experience in web production environment for creation of web graphics will be considered as an asset
  • Chinese language skills will be considered an asset
  • First class communication skills within a multilingual environment
  • Ability to work with staff at all levels of the organization, from entry-level to VP
  • A self-starter who possesses intellectual curiosity; a proven team player at ease with rolled up sleeves; the ability to successfully operate with limited guidance
  • High attention to detail, organization and accountability.
Company - Nuqtat Al Taknalojia elim co
Job ID: A865422




وضع القراءة :
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