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National institute in Jordan is seeking for MSME Productivity and Assessment Officer

 


National institute in Jordan is seeking for MSME Productivity and Assessment Officer

 

The MSME Productivity and Assessment Officer will be a part of the team. He or she will be the main focal point within the day-to-day operations of newly operationalized unit to support MSMEs. Specific duties will include:

1. Work within the Unit to develop a clear methodology including SOP to measure productivity at firm level, assess the business operations and identify priority interventions for better business outcome and improved working conditions

2. Conduct on site productivity assessment with colleagues analysing the following business aspects: HR management and working conditions, business engineering, financial strategy, marketing, process optimization (including digitalization process)

3. Write up technical productivity assessment reports highlighting business solutions and options to increase productivity, improve working conditions and expand business operations

4. Follow up and measure productivity performance because of promoted technical interventions

5. Establish and develop knowledge management system covering technical activities under the project.

6. Organize training programmes, awareness raising activities and coaching sessions if needed

7. Contribute to research papers analysing the agro-industry business environment in Jordan 

8. Prepare required technical progress reports and ad hoc reports on the status of project planning and implementation 

9. Ensure high-level communications to increase unit’s visibility


Qualifications and competencies: 


Advanced university degree in food, process, industrial or quality engineering or Advanced university degree in HR management or Advanced university degree in Marketing and Export Management combined with relevant experience

Three to four years of experience in SMEs development related projects with a focus on either process optimization (cost control, safety, supplier’s management) or personnel management or market development. 

Sound knowledge and experience in all aspects of project cycle, i.e., design, implementation, monitoring, and evaluation.

Experience as an SME trainer or coach as an asset 

Excellent English and Arabic languages


Competencies

Ability to understand and effectively work with SMEs

Maintains working relationships with SMEs owners and project stakeholders 

Ability to establish and maintain systems within project operation.

Ability to conduct productivity assessment and write analytical technical report in English

Good communication skills, both written and verbal, 

Ability to work in a team and good interpersonal relations.

Ability to train and guide personnel.

Ability to work under time pressure and meet deadlines.

Ability to work in diversified environments.

Knowledge of and ability to use computers, including Microsoft Office applications.

Ability to work independently with a minimum of supervision


The incumbent will be selected based on the extent to which s/he fulfils the desired qualification listed above. Interested candidates should submit their CVs to alnamrouti@ilo.org  , by 07-Dec-2021

citing “ MSME Productivity and Assessment Officer ” as a subject


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