تعلن شركة بروجرس سوفت في عمان - الاردن عن حاجتها الى :
1- Support Engineer
DESCRIPTION
We are looking to recruit Support & Implementation Engineers who provide high-level onsite and remote IT technical liaison, in addition to providing support and network administration to the customers.
The Support & Implementation Engineer will be responsible for the full life-cycle of incidents and problems. The position will require close working with all teams in all levels of technical support and engineering.
Responsibilities
- Implement and install solutions on the customer's test and production environments.
- Work onsite and offsite to troubleshoot and diagnose customer reported issues on the different levels of solutions (i.e. Database, Application, Network, Communication, and Integration Interfaces Levels).
- Act positively and respond promptly to the customer’s requests/tickets.
- Prepare, review and ensure accuracy of technical documentation.
- Conduct Preventive / Corrective Maintenance visits to customer sites physically or remotely.
- Perform any other job-related duties incidental to the work.
Requirements
- Bachelor's Degree in Information Technology, Engineering/Science, Computer application or any related field.
- Fresh graduates / Up to 3 years’ experience in a familiar field.
- Willing to travel abroad and work extra hours whenever needed.
- Knowledge in database engines (Oracle and MS-SQL).
- Basic knowledge in operating systems (Linux and MS Windows).
- Knowledge in application servers (Tomcat, WebLogic, and WebSphere).
- Knowledge in Directory Services (AD & LDAP).
- Excellent verbal, written, and interpersonal skills.
- Excellent team player.
- Excellent customer service skills.
- Attention to detail skills.
- Effective communication skills.
Experience in one or more of below is a plus:
- Cloud Computing, Virtualization Technologies, SAN and Storage, Network Infrastructure.
- Data Centers, High Availability & Disaster Recovery, Backup & Recovery Strategies.
- Knowledge in PKI Infrastructure and Certificate Authorities.
- Knowledge in database engines (PostgreSQL, MySQL, and NoSQL Databases).
- Knowledge in server and client operating systems (Linux Distros, Windows).
- Knowledge in web application servers (Jetty, Wildfly, JBoss).
- Cloud-based Solution Infrastructure (Amazon, Azure, Google Cloud, DigitalOcean).
- Cloud Infrastructure Tools (OpenStack, Kubernetes, S3, Docker).
- DevOps Techniques and Skills including CI/CD
2- Quality Engineer
DESCRIPTION
We are looking to recruit a quality control engineer who is required to perform application quality control and quality assurance in order to be deployed into a production environment.
Responsibilities
- Continuous communication of product vision and priorities to the development team.
- Constantly re-prioritize the Product Backlog, adjusting any long-term expectations such as release plans.
- Final arbiter of requirements question.
- Decide whether the product is ready to be released to the customer.
- Be able to create the stories from the requirement specification.
- Be able to estimate the size and time of stories.
- Be able to manage and assign the stories to the developer.
- Be able to monitor the progress of the project.
- Conduct static testing (verification of business need, verify documented requirements, verify system requirement specification).
- Conduct dynamic testing (validate constructed build and do unit testing, do integration testing and validate compliance with design, do system testing and validated compliance with requirements, conduct UAT to validate compliance with business need).
- Create test cases and scenarios using techniques such as unit test cases, integration test cases, system test cases and user acceptance test cases.
- Conduct functional testing (functional, smoke, sanity, regression testing).
- Carry out non-functional testing (usability, UI, performance, security, compatibility, recovery testing).
Requirements
- BSc degree or higher in Computer Science, Computer Engineering or any related field.
- Experience in Static Testing and Dynamic Testing.
- Experience in Test Management Tools.
- Experience in Requirement Management Tools.
- Experience in Security Testing tools is a plus.
- Knowledge in STLC and Test Process Phases.
- Knowledge and Concept in the Faults and Test Cases and Scenarios Priority.
- Knowledge in J2EE Technology (EJB, JSP, and SERVLETS), Web Services, and JAVA XML API’S, C++, and C #, Browsers, Cookies, XML and HTML is a must.
- Knowledge in Oracle 11g.
- Knowledge of UML Design.
- Knowledge in Gap Analysis.
- Excellent verbal, written and interpersonal skills.
- Excellent team player.
- Ability to work under pressure.
- Attention to detail skills.
- Effective communication skills.
- Team player.
- Analytical thinking.
- Excellent time management skills.