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Wednesday, September 11, 2019






Vacancy Announcement
Human Resources Assistant A, Grade 10/LDC
HQ Amman
Vacancy Announcement Number 19-AR-AM-58
Deadline for Applications 21 September 2019
Contract Status
Duration
Option One:
Fixed-Term Appointment for (applies to internal candidates
on Fixed-Term contract only)
3 years including 1 year probation period, with the possibility
of further extension, subject to the availability of funds,
satisfactory performance and continuing need
Contract Status
Duration
Option Two:
Limited Duration Contract (applies to external candidates
and internal candidates on LDC)
1 year, renewable; Appointment subject to funding
confirmation.
Department Human Resources
UNRWA is committed to achieving gender parity at all levels of staffing under the current UNwide gender agenda and strongly encourages applications from qualified women.
UNRWA welcomes applications from qualified candidates with disabilities.
UNRWA, the largest United Nations operation in the Middle East with over 30,000 staff working
across five areas of operation, is looking for highly committed professionals wishing to make a
change.
UNRWA’s strategic objectives
The mission of UNRWA is to help Palestine refugees achieve their full potential in human
development under the difficult circumstances in which they live. In line with this mission, the
Agency works towards five strategic outcomes: (a) Palestine refugee rights under international law
are protected and promoted; (b) Palestine refugee health is protected and disease burden is
reduced; (c) school-age children complete quality, equitable and inclusive basic education; (d)
Palestine refugee capabilities are strengthened for increased livelihood opportunities; and (e)
Palestine refugees are able to meet their basic human needs of food, shelter and environmental
health. UNRWA is funded almost entirely by voluntary contributions from UN member states,
regional bodies, business foundations and individual contributions. 
Do you want to make a lasting difference?
If you are looking for a rewarding opportunity to make a tangible difference for one of the most
vulnerable communities in the world, UNRWA would like to hear from you.
The main responsibilities include:
 Being responsible for opening and maintaining official status files for the newly appointed staff
(Area Staff, LDC, Daily Paid, ISP (as applicable) ensuring that documentation such as recruitment
recommendations and selections, offers, Letters of Appointment, training and experience
certificates, GMIP related documents, Fact Sheets are completed and updated; ensuring that all
related forms for appointment and separation are provided to and completed by staff members to
enable timely processing of entitlements;
 Maintaining, reviewing, and updating records and consolidated filing system for Area HROSD
documentations and ensuring proper follow up as necessary; checking various human resources
records, forms and tables for accuracy and initiating corrective actions, as required;
 Assisting in following up on the section’s day-to-day work through recording and prioritizing tasks
and producing follow up reports using computer applications;
 Completing various forms, including Personnel Action Forms, and drafts routine correspondence,
as requested, including offers, letters of appointment, salary advances, contracts, extensions,
confirmation on posts, performance letters, certificates of employment, and Provident Fund (PF)
Loans; collecting and compiling information from files and preparing or assisting in preparing and
updating routine statistical and other periodic reports related to the functions of the section;
 Coordinating and following up with staff members and supervisors at HQs for the completion of
forms, verification of documentation and certification as required; maintaining regular follow up on
daily work;
 Entering data on Human Resources Management (HRM) and Payroll Systems including personnel
actions, dependency forms, e-leaves, e-PERs and other e-HRM processes;
 Receiving, registering and distributing incoming mail and dispatching outgoing mail; attending to
the reproduction and collation of various documents and maintaining respective logs accurately;
maintaining archive files, documents, staff members’ personnel files, registers, inventory lists,
computer databases and records in paper or electronic format as required;
Conditions of service
Option One: Fixed Term Appointment, Grade 10
Monthly basic salary JD 598.30. Other benefits include monthly Provident Fund contribution (15%
of basic salary paid by the Agency), compulsory medical insurance, 30 days of annual leave, and
dependency allowance (if applicable).
Option Two: Limited Duration Contract (LDC- Band D)
Monthly basic salary starting from JD 649.20 depending on the professional knowledge and
experience. Other benefits include compulsory medical insurance, 30 days of annual leave pro-rated
to the duration of the contract where less than one year, and family allowance (if applicable).
To qualify for this position, you will need:
Education Successful completion of full secondary education, and two
years diploma in business administration or human
resources or other related discipline.
Work
experience
At least four years of relevant experience in administrative
matters; experience in a human resources environment is
preferred.
Language(s) Good command of spoken and written English and Arabic.
You will also need to demonstrate the following competencies:
UN Core Values of Professionalism, Integrity and Respect for Diversity and Core Competencies
of Communication, Working with People and Drive for Results apply by default.
 Ability to take initiative and maintain effective working relationship with all concerned;
 Strong communication skills;
 Creativity and ability to take initiative; 
Who we are
For 70 years, the United Nations Relief and Works Agency for Palestine (UNRWA) has been
working on the ground in five fields of operations in Jordan, Lebanon, Syria, West Bank and the
Gaza Strip providing direct assistance and protection for some 5 million Palestine refugees in the
Middle East. UNRWA is mandated by the UN General Assembly to provide this assistance and its
mission is to help Palestine refugees achieve their full potential in human development until there
is a just and lasting solution for their plight. UNRWA restores safety, dignity and hope to millions
who have been uprooted by conflict with services encompassing education, health care, relief and
social services, camp infrastructure and improvement, microfinance and emergency assistance.
For more details on UNRWA, please visit: https://www.unrwa.org/
 Ability to work under pressure;
 Client oriented;
 Proficiency in standard Agency computer applications.
For guidance on how to prepare for competency-based interviews:
https://careers.un.org/lbw/home.aspx?viewtype=AYI
How to apply
Applicants are required to register at http://jobs.unrwa.org by creating a personal profile and
completing an UNRWA Personal History Form. Please note that UNRWA only accepts degrees from
accredited educational institutions. Only applications received through http://jobs.unrwa.org will
be considered. Due to the large number of applications received, only applicants short-listed for
interview will be contacted via e-mail only. Please ensure that the e-mail address indicated in
your Personal History Profile is accurate.
The United Nations does not charge fees at any stage of the recruitment process (application,
testing, interviewing, etc). The United Nations does not concern itself with information related to
bank accounts.
General Information
This vacancy notice is open to internal and external candidates. As an Area post, preference
will be given to local candidates already based in the duty station of the post.
UNRWA is a United Nations organization whose staff are expected to uphold the highest standards
of integrity, neutrality and impartiality. This includes respect for human rights, for diversity, and
for non-violent means of dealing with all kinds of conflict. UNRWA staff are expected to uphold
these values at all times, both at work and outside. Only persons who fully and unconditionally
commit to these values should consider applying for UNRWA jobs. UNRWA is a non- smoking work
environment.
The Agency reserves the right not to make an appointment, to make an appointment at a lower
grade, or to make an appointment with a modified job description.
On appointment, all individuals will be asked to sign a self-attestation, confirming that they have
not committed, been convicted of, or prosecuted for, any criminal offence and that they have not
been involved, by act or omission, in the commission of any violation of international human rights
law or international humanitarian law.
Date of issue: 8 September 2019/ ES