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تعلن وكالة الغوث - الانروا عن حاجتها موظفين تحصيل برواتب اساسية لاتقل عن 400 دينار

Wednesday, October 2, 2019

Vacancy Announcement

 Collection Officer at Microfinance Department”

Vacancy Announcement Number


Contract Status

Individual Service Contract (ISP) for six months with the possibility of further extension, subject to the availability of funds, satisfactory performance and continuing need.


Monthly service fees of 413.4 Jordanian dinars Other benefits include annual and sick leave in accordance with contract terms and applicable ISP policy.

 Microfinance Department salary Scale                     

Contract Status


Duty Station                             

Microfinance Dept./National Office

Issue Date                                                 

 01/October /2019

Deadline for Applications    


UNRWA is committed to achieving gender parity at all levels of staffing under the current UN-wide gender agenda and strongly encourages applications from qualified women.

UNRWA welcomes applications from qualified candidates with disabilities.


The incumbent is responsible to the Chief, Field Microfinance Programme through the Credit Operations Manager and will be requested to function at different branches as needed.

 Primary Duties and Responsibilities


In accordance with established policy and procedures, the incumbent:


(A)    Is responsible for the collection of cash payments from delinquent borrowers and coordination of compliance activities with the Compliance Consultant in the assigned branch office;

(B)     Receives doubtful loans transferred from the regular portfolios to the bad-debt list and is responsible for monitoring each bad loan until the loan is repaid, court procedures are initiated, and/or the loan is written-off;

(C)    Meets with delinquent borrowers to negotiate loan recovery to ensure their understanding of legal consequences;

(D)    Follows up on bad debts that have been subject to legal judgement and coordinates additional action with the programme's Compliance Consultant if the loan goes into further default after a court judgement has been given;

(E)      Coordinates with the respective Branch Manager, as assigned by the Credit Operations Manager, the daily work activities and, where applicable, on liaising with banks and negotiating, through the Compliance Consultant, with notary publics and the police on the documentation, confirmation and collection of outstanding debt;

(F)      Prepares correspondence regarding the legal action, as coordinated with the Compliance Consultant, on freezing or seizing salaries in partial payment of outstanding bad debt;

(G)   Prepares and develops the monthly report format and monitoring procedures for the collection/compliance section of the programme;

(H)     Performs such other duties as may be assigned.



Ø  Completion of a two-year post-secondary diploma in accountancy, marketing, business administration, law or a related discipline.

Ø  Two years’ experience of collection management in either a loan programme or sales company or similar experience, which would directly relate to the knowledge and abilities listed above.


Ø  Communicate effectively in oral and written form;

Ø  Methods and techniques used to analyze the financial conditions of debtors and to make collections;

Ø  Ability to negotiate effectively within established guidelines;

Ø  Good computer skills and ability to use word processing and spreadsheets;

Ø  Understanding of law and regulations relating to debt and debt collection.

For guidance on how to prepare for competency-based interviews:



Ø  A first university degree in business administration, accountancy, marketing, law or related discipline.


·         Possession of a valid driving license is required, as the incumbent of this post is required to travel frequently in the field in performance of his/her duties;

·         Willingness to work beyond working hours.


When the minimum requirements are not fully met, Field Director for Field Area staff and Director of Human Resources for Headquarters Area staff, in consultation with the concerned supervisor may exceptionally substitute part of the unmet requirements with a combination of relevant academic qualifications, additional professional training and progressive relevant work experience.

NB: Work experience alone or formal qualifications with no relevant work experience are not considered an acceptable combination.

How to Apply

Applicants are required to register at http://jobs.unrwa.org by creating a personal profile and completing an UNRWA Personal History Form. Please note that UNRWA only accepts degrees from accredited educational institutions. Only applications received through http://jobs.unrwa.org will be considered. Due to the large number of applications received, only applicants short-listed for interview will be contacted. Please ensure that the e-mail address that you will indicate in your Personal History Profile is accurate, candidates shortlisted for test or interview will only be contacted by e-mail. No follow up phone calls will be made.

The United Nations does not charge fees at any stage of the recruitment process (application, testing, interviewing, etc). The United Nations does not concern itself with information related to bank accounts.

For guidance on how to prepare for competency-based interviews, please visit: https://careers.un.org/lbw/home.aspx?viewtype=AYI”

General Information

UNRWA encourages applications from qualified and experienced women.

UNRWA welcomes applications from qualified candidates with disabilities. 

This vacancy notice is open to internal & external candidates.

UNRWA is a United Nations organization whose staff are expected to uphold the highest standards of integrity, neutrality and impartiality. This includes respect for human rights, for diversity, and for non-violent means of dealing with all kinds of conflict. UNRWA staff are expected to uphold these values at all times, both at work and outside. Only persons who fully and unconditionally commit to these values should consider applying for UNRWA jobs. UNRWA is a non- smoking work environment.

The Agency reserves the right not to make an appointment, to make an appointment at a lower grade, or to make an appointment with a modified job description.

On appointment, all individuals will be asked to sign a self-attestation, confirming that they have not committed, been convicted of, or prosecuted for, any criminal offence and that they have not been involved, by act or omission, in the commission of any violation of international human rights law or international humanitarian law.

Date of issue: 01/10/2019

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