تعلن منظمة كير الفرنسية في الاردن عن حاجتها الى :
1- Community Mobilization coordinator/CARE international in Jordan
CARE International seeks a world of hope, tolerance and social justice, where poverty has been overcome and all people live with dignity and security. In Jordan, CARE will be recognized for i t s commitment to the humanitarian protection and empowerment of communities especially women and girls, where rights are secured, and human potential fulfilled for all.
CARE in Jordan leads humanitarian protection, economic empowerment, and civic engagement interventions for women and girls from poor and vulnerable communities in the fight to overcome poverty, gender based violence, and social injustice. We nurture accountability, leadership and political will internally and among our partners to achieve this mission.
CARE values equality, integrity, transformation, excellence, diversity, and respect for the dignity and worth of every human being, where we affirm the dignity, potential, and contribution of all; communities we work with, partners, donors, and staff.
CARE International established a presence in Jordan in 1948, created in the wake of the Palestinian refugee crisis. Over 70 years later, CARE has served the needs of the Palestinian, Iraqi, Somali, Sudanese, and now Syrian refugee communities.
CARE’s scope of work has evolved from emergency response to long-term development programming, now encompassing an Urban Refugee Protection Program, the Azraq Camp Program, and the Sustainable Development Program. In late 2016, CARE created its Strategy- Business Plan 2017-2020, defining CARE’s program goals to fight poverty and inequality by 2020.
CARE International in Jordan has a vacancy for the post of Community Mobilization coordinator
Scope of Work:
The community mobilization coordinator will support the Programme team to plan, implement, monitor, and evaluate community mobilization and outreach activities. The community mobilization coordinator will support Azraq Programme to ensure participation, program sustainability, and enable the voices of community members, including women and children, to be heard. S/he will work in close coordination and maintain good working relationship with the stakeholders inside the camp including UNHCR, working agencies, any other implementing partners for CARE in Azraq camp Programme. The Outreach coordinator will work closely with the Programme team in designing and implementation of block-level activities aiming to reach vulnerable cases in the camp.
More specifically, The community mobilization coordinator will supervise a team of Outreach assistances that will implement the following activities in all areas of the Azraq Camp:
- Community mobilization and activities information dissemination.
- Block-level activities.
- Communicating with the partners in Azraq camp regarding referred beneficiaries.
- Manage and update the CDS.
- Conducting information gathering activities, and camp mapping services.
Duties and Responsibilities:
Planning, monitoring and reporting:
•Support the review and implementation of community mobilization activities, materials, and guidelines to encourage positive behavior and attitude change towards community engagement.
•Develops the costed work plan for the community mobilization component.
•Develop detailed project work plans that are aligned with Programme timelines and targets, and follows community mobilization Standard Operating Procedures (SOPs) for component reports progress to CBP manager, and contributes to internal monthly reports.
•Review mapping activities results, and provide weekly status report, including the required analysis.
•Provide input into the design of referral pathways, including sectors referral, and overall studies.
•Provide the support for the community engagement component regarding needs assessment tools and needs.
•Maintains all relevant project documents in electronic and paper files (reports, contracts, agreements, correspondence, meeting notes, training materials, etc.)
•Provide monthly recommendations to feed the Community service and mass information working group in the camp, regarding the gaps, overwhelmed sectors that related to mapping statistics, community participation development, and services coverage in the camp.
•In coordination with different component coordinators, support in developing community mobilization IBVs TORs for the opening opportunities in Azraq camp.
•Implement all the required quality assurance procedures to ensure the quality, transparency, and accuracy of registered data.
•Link implemented activities with the related projects on the CDS according to the information management monthly reports and programme needs.
•Support the project team and stakeholders to integrate participatory and community-based approaches in the community activities planning, and intervention.
•Support formulating key advocacy messages and targets from lessons learned, assessments, research and evidence gained through project implementation on community service and protection activities.
Personnel Management:
- Supervises, leads, guides, orients, trains, coaches and supports his team members (i.e. Community Development Assistants).
- Provides team leadership and motivational support to his team through daily supervision, regular team meetings, and learning and reflection events.
- In coordination with the CBP manager, leads hiring and orientation of new staff for his team in coordination with HR, including finalizing JDs, recruiting, participating in interviews, reference checks.
- Recommends to the CBP manager personnel actions regarding his team such as merit increases and other salary adjustments, promotions, transfers, terminations, and disciplinary actions including performance improvement plans;
- Ensures that all his staff have appropriate individual operational plans linked to project component priorities;
- Completes all performance management activities including: talent management, performance planning, monitoring, ongoing feedback and annual performance appraisals;
- In coordination with the CBP manager, identifies and pursues opportunities for the human resource development of his staff and promotes cross visits to improve familiarisation with new technical strategies and attendance at relevant technical training workshops.
- Builds the technical and managerial capacity of his staff in planning and implementing activities effectively and efficiently. In particular, identifies skills gaps and provides training as required (e.g. project management, reporting, community mobilization/participation/development, gender mainstreaming, and so on).
Coordination, Liaison and Outreach with Project Staff, Components, Partners and Other Interested Organization:
•Promote coordination with all relevant actors involved in CBP activities.
•Ensure that summaries of meetings, seminars or workshops attended is written, well documented and shared with the CBP Manager.
•Properly documents the achievements and lessons of the component activities and disseminates to other stakeholders.
•Works as a team player providing relevant information assistance to the other components coordinators and ensuring the CBL component is interlinked with other component.
•Maintains contacts and effective communication with key actors involved in the camp (UNHCR, other NGOs and agencies, Government departments).
•Report on all meetings and develop ways to involve lessons learned.
•Participate and if necessary organizes coordination between different donors, agencies and organizations to enhance the impact of CARE’s work through good coordination.
•Maintain a strategic overview of issues affecting community protection, monitoring trends in the external environment and inputting to organizational strategy and planning processes.
•Ensure close engagement of other working parties in the camp, departments and Agencies.
•Coordinate with communities and implement communications and community engagement strategies.
•Coordinate with community representatives on all community-related matters, ensuring the areas of the component are working well together.
•Participate in the information dissemination sessions conducted by CARE, thorugh information dissemination activities.
Ensuring community participation, promoting women’s empowerment, applying CARE standards:
•Makes sure that project activities are performed in line with CARE standards including key humanitarian standards as set out in the SPHERE and IASC guidelines.
•Ensures that gender considerations are taken into account at all stages of the project cycle from design through implementation to evaluation;
•Ensures the participation of the community in all stages of the project cycle.
Qualifications and Requirements:
- University degree in social sciences, community development, statistics, or human rights field.
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Required Competencies:
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- Respect
- Integrity
- Diversity
- Excellence
- building partnership,
- stress tolerance,
- problem solving,
- managing performance for success,
- communicating with impact,
- innovation,
- Planning and monitoring.
The contract duration will be limited to 12 Months. The advertisement will remain open until Dec. 19 2019
2- Community engagement coordinator /CARE international in Jordan
CARE International seeks a world of hope, tolerance and social justice, where poverty has been overcome and all people live with dignity and security. In Jordan, CARE will be recognized for i t s commitment to the humanitarian protection and empowerment of communities especially women and girls, where rights are secured, and human potential fulfilled for all.
CARE in Jordan leads humanitarian protection, economic empowerment, and civic engagement interventions for women and girls from poor and vulnerable communities in the fight to overcome poverty, gender based violence, and social injustice. We nurture accountability, leadership and political will internally and among our partners to achieve this mission.
CARE values equality, integrity, transformation, excellence, diversity, and respect for the dignity and worth of every human being, where we affirm the dignity, potential, and contribution of all; communities we work with, partners, donors, and staff.
CARE International established a presence in Jordan in 1948, created in the wake of the Palestinian refugee crisis. Over 70 years later, CARE has served the needs of the Palestinian, Iraqi, Somali, Sudanese, and now Syrian refugee communities.
CARE’s scope of work has evolved from emergency response to long-term development programming, now encompassing an Urban Refugee Protection Program, the Azraq Camp Program, and the Sustainable Development Program. In late 2016, CARE created its Strategy- Business Plan 2017-2020, defining CARE’s program goals to fight poverty and inequality by 2020.
CARE International in Jordan has a vacancy for the post of Community engagement coordinator
Scope of Work:
The Community engagement and partnership coordinator will work closely with the community based protection manager to lead the implementation of community engagement scheme implementation in Azraq camp, which includes margining the daycares in the community centers, psychosocial activities implementation, livelihood activities, recreational and sport activities, also will lead the field level coordination for the direct implementation of the Activities component. This will include planning and managing all activities implementation in the four villages in Azraq camp, managing and supervising community engagement sector staff, implementation, planning, oversight of component assets, stakeholder engagement and community liaison, monitoring and analysis of programmatic data. The community engagement coordinator will ensure that the selection of beneficiaries, and their volunteering opportunities takes place according to the agreed Standard Operation Procedures agreed on in Azraq camp. The Community engagement coordinator should be committed to support and to feed into program design, community engagement activities scheme implementation, updating statistics, learning and evaluation, and communication and establish external relationships with other stakeholders in Azraq camp.
Additionally, the community engagement coordinator will be managing the partnership activities by developing new partnership channels with local/international parties, managing the current partnership activities in the programme, by ensuring that the partnership component is running according to CARE agreements, polices, and standards.
The Community engagement coordinator oversees the proper implementation of activities scheme implementation under the community based protection program at Azraq camp, in collaboration with other team members of the program.
More specifically, the Community engagement activities coordinator will supervise a team of staff that will implement the following activities in all areas of the Azraq Camp:
- Implementing activities sessions inside the selected spaces.
- Document all requirements related to the activities (TG list, attendance sheets… etc.
- prepare the trainings requirements, (attendees list, training forms, materials... etc.
- Manage and update component database.
Duties and Responsibilities:
Planning, monitoring and reporting:
• Coordinate and document all Community engagement activities including beneficiary’s selection with criteria, community capacity and coordination Reviews and provide the updates to the CBP manager by weekly.
• Developing and tracking the costed work plan for the activity component based on the budget by monthly.
• Develop detailed project work plans that are aligned with Programme timelines and targets, and follows activities Standard Operating Procedures (SOPs) for Community engagement activities reports progress to CBP manager, and contributes to internal monthly reports.
• Review consultation development and selection requirements for implementing the activities planned, determining scheme’s requirements and TORs.
• Provide input into the design of Community engagement activities coordination system, including activities implementation, Opportunities distribution, and overall requirements.
• Implement the market assessment tools and needs.
• Maintains all relevant project documents in electronic and paper files (reports, contracts, agreements, correspondence, meeting notes, training materials, etc.)
• Provide monthly recommendations to feed the related working groups in the camp and any other platform.
• Developing IBVs TORs for the available opportunities in Community engagement activities.
• Implement all the required quality assurance procedures to ensure the quality, transparency, and accuracy of registered data.
Personnel Management:
- Supervises, leads, guides, orients, trains, coaches and supports his team members (i.e. assistances).
- Provides team leadership and motivational support to his team through daily supervision, regular team meetings, and learning and reflection events.
- Ensures that all his staff have appropriate individual operational plans linked to project component priorities;
- Completes all performance management activities including: talent management, performance planning, monitoring, ongoing feedback and annual performance appraisals;
- In coordination with the CBP manager, identifies and pursues opportunities for the human resource development of his staff and promotes cross visits to improve familiarisation with new technical strategies and attendance at relevant technical training workshops.
- Builds the technical and managerial capacity of his staff in planning and implementing activities effectively and efficiently. In particular, identifies skills gaps and provides training as required (e.g. project management, reporting, community mobilization/participation/development, gender mainstreaming, and so on).
Coordination, Liaison and Outreach with Project Staff, Components, Partners and Other Interested Organization:
• Promote coordination with all relevant actors involved in CBP activities.
• Ensure that summaries of meetings, seminars or workshops attended is written, well documented and share with the CBP Manager.
• Properly documents the achievements and lessons of the component activities and disseminates to other stakeholders.
• Works as a team player providing relevant information assistance to the other components coordinators and ensuring the CBL component is interlinked with other component.
• Maintains contacts and effective communication with key actors involved in the camp (UNHCR, other NGOs and agencies, Government departments).
• Report on all meetings and develop ways to involve lessons learned.
• Participate and if necessary organizes coordination between different donors, agencies and organizations to enhance the impact of CARE’s work through good coordination.
Ensuring community participation, promoting women’s empowerment, applying CARE standards:
• Makes sure that project activities are performed in line with CARE standards including key humanitarian standards as set out in the SPHERE and IASC guidelines.
• Ensures that gender considerations are taken into account at all stages of the project cycle from design through implementation to evaluation;
• Ensures the participation of the community in all stages of the project cycle.
Coordination, liaison and outreach with camp UNHCR partners, sector stakeholders and other interested organization:
• Coordinate with other components under Azraq programme to implement communications and community engagement strategies.
• Coordinate with community mobilization components on all community-related matters, ensuring the areas of the component are working well together.
• Participate in the information dissemination sessions conducted by CARE, by representing the Community engagement component, and distribute the required data for this sector.
Qualifications and Requirements:
University degree in social sciences, community development, statistics, or human rights field.
- Approximately 4 years of experience supporting programs in the field(s) of Community Engagement, livelihood activities, and or sub-partner management. NGO experience preferred.
- Demonstrated experience with capacity building and training desirable
- Experience working closely with other NGOs and donors.
- Computer skills, in particular email, Microsoft Word and Excel
Fluency in Arabic and English, both written and spoken.
- Basic project management skills
- Good communication skills in dealing effectively with interlocutors
- Sensitivity to cultural differences;
- Ability to work in a difficult and stressful environment;
- Firm belief in teamwork, gender equality and participatory approach.
Required Competencies:
- Respect
- Integrity
- Diversity
- Excellence
- building partnership,
- stress tolerance,
- problem solving,
- managing performance for success,
- communicating with impact,
- innovation,
- Planning and monitoring.
The contract duration will be limited to 12 Months. The advertisement will remain open until Dec. 19 2019
3- Case Management coordinator/CARE international in Jordan
Scope of Work:
How to apply:
The Case Management coordinator will oversee a staff of case managers responsible for beneficiary’s case management sessions coordination. Develops and implements case management programs, including utilization review, intake or discharge planning. Evaluates beneficiaries care data to ensure that care is provided in accordance with case management and referral guidelines and organizational standards.
Contributes to the development and improvement of referral pathways that enhance productivity effectiveness while providing quality care. Additionally, this position will be responsible for providing weekly statistics for the referred cases, case management sessions, results and enhancement plans, sectors data and recommendations.
More specifically, the Case Management coordinator will supervise a team of Case Managers that will implement the following activities in all areas of the Azraq Camp:
- Case interviews and data update.
- Data analysis and documentation.
- Communicating with the partners in Azraq camp regarding referred beneficiaries.
- Manage and update the CDS.
Duties and Responsibilities:
Planning, monitoring and reporting:
Coordinate and document all case management activities including beneficiary’s referral with case information, community needs and coordination reviews and provide the analysis bi-weekly with the CBP manager.
Develops the costed work plan for the case management component.
Develop detailed project work plans that are aligned with Programme timelines and targets, and follows case management Standard Operating Procedures (SOPs) for case management reports progress to CBP manager, and contributes to internal monthly reports.
Review cases referred status, and provide weekly status report, including the required analysis.
Provide input into the design of referral pathways, including sectors referral, and overall studies.
Provide the support for the community engagement component regarding needs assessment tools and needs.
Maintains all relevant project documents in electronic and paper files (reports, contracts, agreements, correspondence, meeting notes, training materials, etc.)
Provide monthly recommendations to feed the Community service and mass information working group in the camp, regarding the gaps, overwhelmed sectors that related to referred cases and community needs and feedback.
In coordination with different component coordinators, support in developing Case management IBVs TORs for the opening opportunities in Azraq camp.
Implement all the required quality assurance procedures to ensure the quality, transparency, and accuracy of registered data.
Link implemented activities with the related projects on the CDS according to the information management monthly reports and programme needs.
Personnel Management:
Supervises, leads, guides, orients, trains, coaches and supports his team members (i.e. case managers).
Provides team leadership and motivational support to his team through daily supervision, regular team meetings, and learning and reflection events.
In coordination with the CBP manager, leads hiring and orientation of new staff for his team in coordination with HR, including finalizing JDs, recruiting, participating in interviews, reference checks.
Recommends to the CBP manager personnel actions regarding his team such as merit increases and other salary adjustments, promotions, transfers, terminations, and disciplinary actions including performance improvement plans;
Ensures that all his staff have appropriate individual operational plans linked to project component priorities;
Completes all performance management activities including: talent management, performance planning, monitoring, ongoing feedback and annual performance appraisals;
In coordination with the CBP manager, identifies and pursues opportunities for the human resource development of his staff and promotes cross visits to improve familiarisation with new technical strategies and attendance at relevant technical training workshops.
Builds the technical and managerial capacity of his staff in planning and implementing activities effectively and efficiently. In particular, identifies skills gaps and provides training as required (e.g. project management, reporting, community mobilization/participation/development, gender mainstreaming, and so on).
Coordination, Liaison and Outreach with Project Staff, Components, Partners and Other Interested Organization
Promote coordination with all relevant actors involved in CBP activities.
Ensure that summaries of meetings, seminars or workshops attended is written, well documented and shared with the CBP Manager.
Properly documents the achievements and lessons of the component activities and disseminates to other stakeholders.
Works as a team player providing relevant information assistance to the other components coordinators and ensuring the CBL component is interlinked with other component.
Maintains contacts and effective communication with key actors involved in the camp (UNHCR, other NGOs and agencies, Government departments).
Report on all meetings and develop ways to involve lessons learned.
Participate and if necessary organizes coordination between different donors, agencies and organizations to enhance the impact of CARE’s work through good coordination.
Ensuring community participation, promoting women’s empowerment, applying CARE standards:
Makes sure that project activities are performed in line with CARE standards including key humanitarian standards as set out in the SPHERE and IASC guidelines.
Ensures that gender considerations are taken into account at all stages of the project cycle from design through implementation to evaluation;
Ensures the participation of the community in all stages of the project cycle.
Coordination, liaison and outreach with camp UNHCR partners, sector stakeholders and other interested organization:
Coordinate with communities and implement communications and community engagement strategies.
Coordinate with community representatives on all community-related matters, ensuring the areas of the component are working well together.
Participate in the information dissemination sessions conducted by CARE, by representing the case management component, and distribute the required data for this sector.
Systematically evaluate the performance and level of capacities of partner’s referral focal points regarding the SOPs implementation.
Provide other working agencies with the data related to the referral success rates, updates on the camp statistics, and recommendations for the available capacities in the camp.
Qualifications and Requirements:
- University degree in social sciences, community development, statistics, or human rights field.
- Approximately 4 years of experience supporting programs in the field(s) of case management, community engagement, or protection. NGO experience preferred.
- Demonstrated experience with capacity building and training desirable
- Experience working closely with other NGOs and donors.
- Computer skills, in particular email, Microsoft Word and Excel
- Fluency in Arabic and English, both written and spoken.
- Basic project management skills
- Good communication skills in dealing effectively with interlocutors
- Sensitivity to cultural differences;
- Ability to work in a difficult and stressful environment;
- Firm belief in teamwork, gender equality and participatory approach.
Required Competencies:
- Respect
- Integrity
- Diversity
- Excellence
- building partnership,
- stress tolerance,
- problem solving,
- managing performance for success,
- communicating with impact,
- innovation,
- Planning and monitoring.
The contract duration will be limited to 12 Months. The advertisement will remain open until Dec. 19 2019
To apply, please send your CV and write the position name in the subject to :
jorcarehr@care.org