Application Support Officer
The Opportunity
To lead and provide high quality operational and technical application and systems support to Save the
Children International's customers and internal business functions. Minimising the adverse impact of
Incidents and Problems on the business and preventing reoccurrence of Incidents and ensuring release
management is followed to allow the safe deployment of changes to production systems. Owner of the
Problem Management process, ensuring reduction in recurring issue goals are achieved.
QUALIFICATIONS AND EXPERIENCE
strong web/collaborative development and support experience required
excellent knowledge of Active Directory and DNS
good experience with collaborative/training applications such as SkypeForBusiness
knowledge of relational databases (eg. MS SQL server(
cultural awareness and experience of delivering global web solutions that cater for local needs
eg. area with poor bandwidth, multiple character sets, etc.)
good communication skills (written & oral English), including the ability to communicate and
present both at a technical and non-technical level
able to demonstrate instances of initiative that have delivered organisational benefits
outstanding customer service orientation and follow-up skills
The Organisation
We employ approximately 25,000 people across the globe and work on the ground in over 100 countries to help children affected by crises, or those that need better healthcare, education and child protection. We also campaign and advocate at the highest levels to realise the right of children and to ensure their voices are heard.
We are working towards three breakthroughs in how the world treats children by 2030:
No child dies from preventable causes before their 5th birthday
All children learn from a quality basic education and that,
Violence against children is no longer tolerated
We know that great people make a great organization, and that our employees play a crucial role in helping us achieve our ambitions for children. We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive workplace where ambition, creativity, and integrity are highly valued.
Application Information:
Please apply using a cover letter and up-to-date CV as a single document. Please also include details of your current remuneration and salary expectations. A copy of the full role profile can be found at
www.savethechildren.net/careers
We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.
The closing date will be in 28 Jan, 2019
Application Support Officer
The Opportunity
To lead and provide high quality operational and technical application and systems support to Save the
Children International's customers and internal business functions. Minimising the adverse impact of
Incidents and Problems on the business and preventing reoccurrence of Incidents and ensuring release
management is followed to allow the safe deployment of changes to production systems. Owner of the
Problem Management process, ensuring reduction in recurring issue goals are achieved.
QUALIFICATIONS AND EXPERIENCE
strong web/collaborative development and support experience required
excellent knowledge of Active Directory and DNS
good experience with collaborative/training applications such as SkypeForBusiness
knowledge of relational databases (eg. MS SQL server(
cultural awareness and experience of delivering global web solutions that cater for local needs
eg. area with poor bandwidth, multiple character sets, etc.)
good communication skills (written & oral English), including the ability to communicate and
present both at a technical and non-technical level
able to demonstrate instances of initiative that have delivered organisational benefits
outstanding customer service orientation and follow-up skills
The Organisation
We employ approximately 25,000 people across the globe and work on the ground in over 100 countries to help children affected by crises, or those that need better healthcare, education and child protection. We also campaign and advocate at the highest levels to realise the right of children and to ensure their voices are heard.
We are working towards three breakthroughs in how the world treats children by 2030:
No child dies from preventable causes before their 5th birthday
All children learn from a quality basic education and that,
Violence against children is no longer tolerated
We know that great people make a great organization, and that our employees play a crucial role in helping us achieve our ambitions for children. We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive workplace where ambition, creativity, and integrity are highly valued.
Application Information:
Please apply using a cover letter and up-to-date CV as a single document. Please also include details of your current remuneration and salary expectations. A copy of the full role profile can be found at
www.savethechildren.net/careers
We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.
The closing date will be in 28 Jan, 2019