Vacancy Announcement
Human Resources Career Management Officer
UNRWA is committed to achieving gender parity at all levels of staffing under the current UN-wide
gender agenda and strongly encourages applications from qualified women.
UNRWA welcomes applications from qualified candidates with disabilities.
Place in the Organisation
The incumbent of this post is responsible to the Head Field Human Resources Office P-4 and supervises
staff assigned to the HR Career Management Division.
Primary Duties and Responsibilities
In accordance with Agency policy and procedures, the incumbent
• Manages, supervises and monitors the work of the Human Resources Career
Management Division, including training, career development, performance
management and recruitment; assists in the development of the annual human
resources plan to ensure that all staffing needs are forecasted and met; ensures
succession planning is executed and managed re-assignment process is
incorporated into the overall staffing plan;
Vacancy Announcement Number JF/12/2020
Contract Status Fixed-Term Appointment for 3 years; including 1year
probation period, with the possibility of further extension,
subject to the availability of funds, satisfactory
performance and continuing need
Benefits Grade 17, Monthly Salary JD 1156 & 600 Fils. Plus special
occupational allowance 69.90% of basic salary. Other
benefits include Provident Fund contribution (15% of basic
salary paid by the Agency) & medical insurance.
Dependency allowance is subject to eligibility.
Department Human Resources
Duty Station JFO
Issue Date 28 May 2020
Deadline for Applications 10 June 2020
• Oversees the implementation of strategies for the efficient hiring and placement
of staff ensuring the timely recruitment process and preparation of assessment
tools; guides hiring managers on job reviews and development of post
descriptions; chairs recruitment panels as requested and makes
recommendations to the Field Office Director; ensures that job offers for
successful candidates are issued in a timely manner; reviews and recommends
level of remuneration for consultants;
• Oversees performance management in the field, ensuring the standardization of
fair and equitable evaluation of all staff members; analyzes performance
management trends and advises managers accordingly; incorporates
performance management into the career development of staff;
• Coordinates and oversees the preparation and delivery of training and
development programmes to build the capacity of field staff;
• Oversees the integration of career development, training and performance
management into the HR plan; uses the information gathered from these three
sources to provide advice to staff members on their careers and how to reach
their career goals;
• Performs such other duties as may be assigned.
Minimum Qualifications
• Advanced university degree in business, public administration, human resources
or a related discipline.
• At least seven years of experience in human resources and general
administration, including at least three years in a supervisory position;
• Experience or training in the use of personal computers and in operating standard
software applications such as MS-Word, Excel, Access.
• Excellent command of spoken and written English and Arabic.
 For guidance on how to prepare for competency-based interviews:
Desirable Qualifications
• Advanced courses in Career Management;
• Working experience or academic training in Staff Development, Performance Management and
Additional Information
The incumbent will be required to work beyond normal duty hours.
Other Information
• Only candidates residing in Jordan with authorization to work in that duty station at the time of
application are eligible to apply. The Agency will not assume responsibility or accountability to
support or facilitate the issuance of work permit in the duty station, and without a valid work
permit, the appointment may be rescinded since the agency will not provide coverage for
relocation costs.
• Since this vacancy is an Area staff post, the Agency will not provide coverage for relocation costs.
• Excellent communication skills;
• Proven ability in establishing effective internal work relationships at all levels and in
managing/leading a team;
• Good judgment and decision-making skills;
• Direct involvement with or exposure to a unionized environment;
• Creativity and ability to take initiative;
• Ability to work under pressure.
Who we are
For over 65 years, the United Nations Relief and Works Agency for Palestine (UNRWA) has
been working on the ground in five fields of operations in Jordan, Lebanon, Syria, West Bank
and the Gaza Strip providing direct assistance and protection for some 5 million Palestine
refugees in the Middle East. UNRWA is mandated by the UN General Assembly to provide this
assistance and its mission is to help Palestine refugees achieve their full potential in human
development until there is a just and lasting solution for their plight. UNRWA restores safety,
dignity and hope to millions who have been uprooted by conflict with services encompassing
education, health care, relief and social services, camp infrastructure and improvement,
microfinance and emergency assistance.
For more details on UNRWA, please visit:
When the minimum requirements are not fully met, the concerned Director may exceptionally
substitute part of the unmet requirements with a combination of relevant academic qualifications,
additional professional training and progressive relevant work experience.
NB: Work experience alone or formal qualifications with no relevant work experience are not
considered an acceptable combination.
How to Apply
Applicants are required to register at by creating a personal profile and
completing an UNRWA Personal History Form. Please note that UNRWA only accepts degrees from
accredited educational institutions. Only applications received through will be
considered. Due to the large number of applications received, only applicants short-listed for interview
will be contacted. Please ensure that the e-mail address that you will indicate in your Personal History
Profile is accurate, candidates shortlisted for test or interview will only be contacted by e-mail. No follow
up phone calls will be made.
The United Nations does not charge fees at any stage of the recruitment process (application, testing,
interviewing, etc.). The United Nations does not concern itself with information related to bank accounts.
For guidance on how to prepare for competency-based interviews, please visit:”
General Information
UNRWA encourages applications from qualified and experienced women.
UNRWA welcomes applications from qualified candidates with disabilities.
This vacancy notice is open to internal and external candidates.
UNRWA is a United Nations organization whose staff are expected to uphold the highest standards of
integrity, neutrality and impartiality. This includes respect for human rights, for diversity, and for nonviolent means of dealing with all kinds of conflict. UNRWA staff are expected to uphold these values at
all times, both at work and outside. Only persons who fully and unconditionally commit to these values
should consider applying for UNRWA jobs. UNRWA is a non- smoking work environment.
The Agency reserves the right not to make an appointment, to make an appointment at a lower grade,
or to make an appointment with a modified job description.
On appointment, all individuals will be asked to sign a self-attestation, confirming that they have not
committed, been convicted of, or prosecuted for, any criminal offence and that they have not been
involved, by act or omission, in the commission of any violation of international human rights law or
international humanitarian law.
Date of issue: 28 May 2020
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