مطلوب موظفي خدمة عملاء للعمل لدى Sporter.com

Main Responsibilities:

  • Work in an energetic call center environment answering inquiries coming through customer emails, social media or live chat. 
  • Process customer’s orders and assign to related couriers.
  • Listen to customers’ questions and concerns, and provide answers or responses.
  • Handle returns or complaints.
  • Record details of customer contacts and actions taken.
  • Research answers or solutions as needed.
  • Help retain customers by answering customer questions and complaints in a helpful and professional manner.

Requirements: 

  • Fluency in English and Arabic with creative writing skills.
  • High interpersonal skills, ability to creating positive interactions with customers.
  • Strong communication skills to answer customers clearly.
  • Fresh graduate are welcome to apply.

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