Vacancy Announcement
Head Nursing and Midwifery Services, Grade L-10,
HQ Amman
Vacancy Announcement Number 20-AR-AM-16
Deadline for Applications 4 July 2020
Type of Contract
Fixed-Term Appointment
3 years including 1 year probation period, with the
possibility of further extension, subject to the availability
of funds, satisfactory performance and continuing need
Department Health
UNRWA is committed to achieving gender parity at all levels of staffing under the
current UN-wide gender agenda and strongly encourages applications from qualified
UNRWA welcomes applications from qualified candidates with disabilities.
UNRWA, the largest United Nations operation in the Middle East with over 30,000 staff
working across five areas of operation, is looking for highly committed professionals wishing
to make a change.
UNRWA’s strategic objectives
The mission of UNRWA is to help Palestine refugees achieve their full potential in human
development under the difficult circumstances in which they live. In line with this mission,
the Agency works towards five strategic outcomes: (a) Palestine refugee rights under
international law are protected and promoted; (b) Palestine refugee health is protected and
disease burden is reduced; (c) school-age children complete quality, equitable and inclusive
basic education; (d) Palestine refugee capabilities are strengthened for increased livelihood
opportunities; and (e) Palestine refugees are able to meet their basic human needs of food,
shelter and environmental health. UNRWA is funded almost entirely by voluntary
contributions from UN member states, regional bodies, business foundations and individual
Do you want to make a lasting difference?
If you are looking for a rewarding opportunity to make a tangible difference for one of the
most vulnerable communities in the world, UNRWA would like to hear from you. In this role,
you will be responsible to the Director of Health and in close coordination with chief field
health programme and other health management in all five fields. You will have the
opportunity to provide technical guidance and supervision to Field Nursing Officers, Deputy
Field Nursing Officer (Gaza) and Area Nursing Officers in West Bank, Lebanon Field Office
and Syria as well as other paramedical staff in all five fields indirectly through respective
Aline managers.
The main responsibilities include:
 Planning, directing, monitoring, and evaluating UNRWA’s nursing and midwifery
services; ensuring that nurses and midwifes skills are updated and their competence
maintained in order to provide competent and safe care to beneficiaries;
 Developing the nursing policy and the nursing and midwifery strategic plan within a
framework of continuous quality improvement, professional self-regulation and
lifelong learning;
 Developing mechanisms for comprehensive capacity building analysis to identify
needs in all settings in which nurses and midwifes work; using the results of the
training needs analysis to develop annual training and continuous professional
development plan, and ensuring proper implementation and monitoring of the plan;
 Fostering a positive practice environment for nurses and midwifes at the UNRWA
health services to increase job satisfaction, retention rates, and improve teamwork;
 Providing strategic and technical guidance and direction to Field and Area nursing
officers, participating in their recruitment, selection and performance assessment;
 Participating in the planning process of the health department and developing
coordination and communication mechanisms with all Chiefs and other senior staff in
Health Department, Headquarters Amman (HQA) to ensure proper delivery of nursing
and midwifery services; contacting related NGOs, ministries of Health, WHO and other
related organizations, as necessary;
 Developing and maintaining mechanisms for reporting, to ensure that evidence and
data are regularly collected, analysed and reported upon, in coordination with the
Office of the Director; leading on the strategic analysis and interpretation of
performance data and advising on trends analysis;
 Keeping abreast, and building awareness, of new approaches, best practices and
methods of work reflecting global and regional trends and experience in Nursing and
Midwifery services; determining research and development areas; reviewing and
recommending as appropriate areas of intervention, including revision of relevant
policies, procedures, norms, instructions and implementation methods, to ensure
adequacy and relevance of reforms and initiatives;
 Coordinating the programme's activities and initiatives by working with the Chiefs of
other Divisions within the department, and with other departments in Headquarters
and the Fields, to ensure integration and cohesion in fulfilling the Agency’s objectives;
establishing and maintaining constructive work relationships with counterparts in the
Host authorities within the area of operations, UN Agencies and non-governmental
organizations, for coordination of common activities and maximize the impact and
value of the programmes;
 Being responsible for appropriate communication of the Nursing and Midwifery
programme’s planning, key outputs, and achievements within the department, across
the Agency, and externally in reports, press releases, donor communiques, briefings,
and presentations, in coordination with the Office of the Director;
 Supporting the Director of Health in the strategic planning of departmental activities,
including strategy formulation, budget preparation, advocacy, fundraising and project
development for the department’s interventions;
 Providing strategic and technical leadership for the Nursing and Midwifery
Programmes Agency-wide to achieve policy objectives in alignment with the wider
strategies and policies of the department and the Agency; overseeing the
implementation and monitoring of Nursing and Midwifery Programmes Agency-wide;
planning, directing and managing the activities; establishing the annual work plan and
follows up on its implementation through setting priorities, provision of necessary
advice and guidance to the staff in the Fields including senior health management
teams to meet the set objectives and ensure optimal coordination and integration in
the work; ensuring efficient utilisation of resources.
To qualify for this position, you will need:
Education A university degree from an accredited educational institution in nursing;
An advanced university degree from an accredited educational institution in
nursing, midwifery and/or public health;
Training in management or human resources development;
Who we are
For 70 years, the United Nations Relief and Works Agency for Palestine (UNRWA) has been
working on the ground in five fields of operations in Jordan, Lebanon, Syria, West Bank and
the Gaza Strip providing direct assistance and protection for some 5 million Palestine refugees
in the Middle East. UNRWA is mandated by the UN General Assembly to provide this assistance
and its mission is to help Palestine refugees achieve their full potential in human development
until there is a just and lasting solution for their plight. UNRWA restores safety, dignity and
hope to millions who have been uprooted by conflict with services encompassing education,
health care, relief and social services, camp infrastructure and improvement, microfinance and
emergency assistance.
For more details on UNRWA, please visit:
At least eight years of progressively responsible and relevant experience in
supervisory positions in planning, development and management of nursing
and midwifery;
Language(s) Excellent command of written and spoken English and Arabic.
You will also need to demonstrate the following competencies:
UN Core Values of Professionalism, Integrity and Respect for Diversity and Core
Competencies of Communication, Working with People and Drive for Results apply by default.
Default managerial competencies may apply.
 Applying Technical Expertise;
 Leading and Supervising;
 Planning and Organizing;
 Formulating Strategies and Concepts;
 Analyzing.
Desirable qualifications:
 Experience in health services management;
 Experience in organizational change management processes;
 Experience in policy development;
 Work experience in the Middle East in general and Near East in particular;
 Certified Project management professional.
Conditions of service
Monthly basic salary JD 2076.40 plus special occupation allowance of 15% of the
basic salary. Other benefits include monthly Provident Fund contribution (15% of basic
salary paid by the Agency), compulsory medical insurance, 30 days of annual leave, and
dependency allowance (if applicable).
Additional information
The incumbent may be required to travel in the Agency’s Area of Operations.
For guidance on how to prepare for competency-based interviews:
How to apply
Applicants are required to register at by creating a personal profile and
completing an UNRWA Personal History Form. Please note that UNRWA only accepts
degrees from accredited educational institutions. Only applications received through will be considered. Due to the large number of applications received,
only short-listed applicants will be contacted via e-mail only. Please ensure that the e-mail
address indicated in your Personal History Profile is accurate.
The United Nations does not charge fees at any stage of the recruitment process
(application, testing, interviewing, etc.). The United Nations does not concern itself with
information related to bank accounts.
General Information
This vacancy notice is open to internal and external candidates. Only candidates residing in
Jordan with authorization to work in the duty station at the time of application are eligible to
apply. The Agency will not assume responsibility or accountability to support or facilitate the
issuance of work permit in Jordan, and without a valid work permit, the appointment may
be rescinded.
UNRWA is a United Nations organization whose staff are expected to uphold the highest
standards of integrity, neutrality and impartiality. This includes respect for human rights, for
diversity, and for non-violent means of dealing with all kinds of conflict. UNRWA staff are
expected to uphold these values at all times, both at work and outside. Only persons who
fully and unconditionally commit to these values should consider applying for UNRWA jobs.
UNRWA is a non- smoking work environment.
The Agency reserves the right not to make an appointment, to make an appointment at a
lower grade, or to make an appointment with a modified job description.
On appointment, all individuals will be asked to sign a self attestation, confirming that they
have not committed, been convicted of, or prosecuted for, any criminal offence and that
they have not been involved, by act or omission, in the commission of any violation of
international human rights law or international humanitarian law.
Date of issue: 14 June 2020/ AD

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