تعلن شركة ارامكس في الاردن عن حاجتها الى :
1- Inside Business Partner
Job Description:
- Develop and maintain strong relationship with customers and internal stakeholders.
- Constantly create revenue generating channels from cross selling, upselling and new business streams.
- Ensure best sales practices to meet customer needs and expectations and capitalize on growth.
- Enhance customer loyalty by delivering customized tailored solutions.
- Ensure a healthy balance of revenue growth from organic and new business generation based on proper customer profiling.
- Ensure customers are using cost effective services channels and increase use of automation.
- Regularly reviewing customer performance and targets to ensure coming up with plans to help achieve and exceed targets set.
- Collect required customer information and documents to ensure proper customer onboarding and efficient operational handover.
- Ensure customers information are up to date utilizing CRM tools.
- Support credit collection activities.
- Act as the main point of contact for customers on all requests related to quotation and contracts.
- Approach customers on a daily basis through outbound and inbound calls.
Job Requirements:
- Bachelor's degree in business or any other related field.
- Proficiency in MS Office (Excel, Word, PowerPoint and Outlook).
- Good communication skills (Written and Verbal).
- A minimum of 2 - 3 years sales experience.
- Marketing background is a plus.
- Fluency of Arabic & English language skills.
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2- Regional Sales Manager - Long Tail
Job Desceription:
- Drive Revenue through managing the sales teams to ensure targets are met.
- Meet with potential and existing core market clients regularly to understand the business challenges and accordingly propose new solutions to increase volume and sales revenue.
- Review and analyze top customer's performance to identify gaps and ensure the maximum possible growth, minimal attrition rate and avoid losing customers to competitors.
- Attract new business opportunities in line with the commercial strategy.
- Negotiate customer's contractual terms and conditions with the contract management department and other stakeholders.
- Research information regarding best and common practices within the markets competition.
- Ensure customer database is always updated through our CRM system.
- Own the process of setting his annual forecast and AOP (annual operation plan) and align it with the Commercial Heads based on existing customers profiling and data analysis.
- Coach and mentor sales team to ensure productivity and internal growth within the team leading to career development and succession planning.
- Support credit collection activities.
Job Requirements:
- Bachelor's degree in business or any other related field.
- Proficiency in MS Office (Excel, Word, PowerPoint and Outlook).
- At least 6-8 years sales experience, preferably in transport or express shipping.
- Excellent interpersonal, negotiation and communication skills.
- Strong customer focus and analytical skills.
- Fluency of Arabic & English language skills.