IT Specialist

Main duties  
• Administer and maintain functionality of Active Directory, File, and Print servers,
• Perform server backups and restore data when needed to ensure data availability and business     continuity at all times.
• Install and rack new equipment/devices in computer room,
• Install, maintain, and troubleshoot servers’ hardware and software,
• Install, maintain, and troubleshoot local LAN, WAN, Wireless and telephone infrastructure,
• Install, maintain, and troubleshoot network environment including devices, network ports, Switches, Patch Panels, and Patch cords,
• Responsible of the security system in the premises (surveillance, alarm, fire, etc.),
• Liaising with local internet and telephone service providers,
• Liaising with the IT and IM service providers of JNCW
• Train JNCW’s employees on the on the Automation System and other IM systems after taking it from the vendor.
• Extract the required reports from the IM Systems based on the requirements of JNCW management team.
• Ensure information security and provide the required authentications as needed by the various needs of JNCW’s employees.
• Solve user problems such as computer and printer difficulties, software problems, email, communication tools etc.,
• Maintain hardware and software for employees, resource centers, and training rooms,
• Ensure that all computers, IT equipment and software are fully operational, and staff is able to utilize them properly at all times.
• Ensure software is updated and appropriate in response to JNCW needs,
• Monitor servers, network and services, and diagnose problems,
• Handle IT procurement according to JNCW procurement procedure,
• Receive IT equipment and supply orders, verify brand and quantity, and store in the IT storage room,
• Responsible of old computers, hardware repairs upgrading,
• Respond to Helpdesk tickets and perform daily support for desktop, software and hardware for all users,
Professional qualifications and other requirements:
• Proficiency in Microsoft server’s environment and infrastructure,
• Proficiency in network infrastructure design, topology, configuration, and troubleshooting,
• Proficiency in Microsoft Office Suite,
• Proficiency in internet connections and protocols,
• Proficiency in desktop applications, software & Hardware troubleshooting,
• Proficiency in security camera systems including preparation, monitoring, equipment …etc.,
• Preferred Knowledge in A+
• Bachelor’s Degree in Information Technology or equivalent,
• (3-4) years of experience in similar position,
• Native Arabic language skills and a minimum of intermediate level of English Language proficiency,
• Excellent communication and interpersonal skills,
• Excellent cultural awareness and sensitivity,
• Ability to work independently and as a team player,
• Ability to handle multiple requests/projects simultaneously,
• Trustworthy, dependable, responsible, honest,
• Organized, works under high pressure, and meticulous,
• Willing to work outside normal office hours from time to time, when required
How to apply
  • Candidates must apply by sending the following documents, by the specified deadline, to: Jane Omeish <jane.o@johud.org.jo>
  • Applicant’s CV and cover letter in English;
  • Subject of the e-mail must be marked accordingly with the reference number of the vacancy notice: IT Specialist  
Please list the last salary received

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