Vacancy Announcement
Emergency Relief Assistant
UNRWA is committed to achieving gender parity at all levels of staffing under the current UN-wide
gender agenda and strongly encourages applications from qualified women.
UNRWA welcomes applications from qualified candidates with disabilities.
The United Nations Relief and Works Agency for Palestine Refugees (UNRWA) runs three main
programs: Education, Health, and Relief and Social Services .
As a result of the Syrian crisis, an Emergency Response Unit has been established to respond the
needs of Palestinian refugees who fled from Syria to Jordan (currently approx.17, 500), as a result
to the March 2011 conflict. The vast majority of PRS in Jordan live in communities with host families
or in rental premises .
PRS in Jordan access UNRWA Relief, education and health services, straining the existing
capacities of the Agency. Prolonged displacement have exhausted refugees copying
mechanisms as they are becoming more vulnerable and in dire need of assistance.
Vacancy Announcement Number LDC/02/2020
Contract Status Limited Duration Contract for 6 months; renewable;
Appointment subject to funding confirmation, satisfactory
performance and continuity of need.
- LDC: Band “E”/ S2 Monthly salary is JD JD 990.30 Fils
Contract Status: 6 months (Extendable) subject to
availability of funds, satisfactory performance of the
incumbent and the continuing need for the post).
- Other benefits include medical insurance and
annual leave and dependency allowance (if
Department Emergency Response Project
Duty Station JFO
Issue Date 01 July 2020
Deadline for Applications 14 July 2020
Under the direct supervision of Emergency Coordinator, and in coordination with Area Offices,
the Emergency Relief Assistant will be responsible for the following key duties:
Primary Duties and Responsibilities

 Need and Case Assessment:
o Coordinate filed work with ARSSO and SWs in terms of periodical planning and
o Follow up on work progress and review assessment activities and
o Ensure regular update of information in RRIS related to registration and
o Review case files ensuring inclusion of updated and proper documents,
o Conduct random joint assessment visits,
o Occasionally perform spot check visits of assessed cases,
 Emergency Cash Assistance:
o Review received applications,
o Monitor response action on received applications,
o Review and discuss assessment reports and recommendation,
o As needed, conduct visits to applicants household for confirmation and/or
o In accordance to agreed criteria, submit joint assessment/recommendation
reports for FRSO approval,
o Follow up on receipt and use of assistance in accordance to approve assessedneeds.
o Prepare regular financial and monitoring reports on assistance and utilization.
 Post distribution Monitoring:
o Participate in HQs/JFO discussions regarding the use of common PDM.
o Propose the required sample for the quarterly PDM.
o Work at Area Office on implementation plan of PDM in accordance to agreed
samples, ensuring deployment of different teams than those previously
conducted assessment, at certain geographical area.
o Jointly conduct random household visits, telephone contact, office interviews as
well as FGDs .
o Review daily digital inputs ensuring quality of monitoring and draw attention to
any concerns,,
o Participate in data analysis and preparation of monitoring report.
 KAP Coordination:
o Coordinate with KAP SW and ensure to have up to date list of beneficiaries.
 Perform other duties as may be assigned.
o Monitor Emergency Activity Info database, follow up with Social Workers on
pending activities related to referrals, surveys and PRS queries and provide
monthly reports related to the data updated in the system and take part of
interagency working groups (Livelihood).
 A university degree in sociology, social work, business administration, computer science or
any related field .
 Four years of relevant experience.
 Good knowledge of English language and fluency in Arabic language .
Who we are
For over 65 years, the United Nations Relief and Works Agency for Palestine (UNRWA) has
been working on the ground in five fields of operations in Jordan, Lebanon, Syria, West Bank
and the Gaza Strip providing direct assistance and protection for some 5 million Palestine
refugees in the Middle East. UNRWA is mandated by the UN General Assembly to provide this
assistance and its mission is to help Palestine refugees achieve their full potential in human
development until there is a just and lasting solution for their plight. UNRWA restores safety,
dignity and hope to millions who have been uprooted by conflict with services encompassing
education, health care, relief and social services, camp infrastructure and improvement,
microfinance and emergency assistance.
For more details on UNRWA, please visit:
Good report and notes writing skills
Good knowledge of MS office application.
Ability in dealing with people of different background and culture.
 Excellent analytical skills
- Provision of UNRWA quality and timely assistance to PRS in Jordan .
- Ensuring proper use of UNRWA/Donors resources, in accordance to set-up rules and
regulations, in line with the priorities outlined in the Agency’s Syria Emergency Appeal
UNRWA will provide institutional support and facilitation. This is in terms of providing the incumbent
with relevant names and contact information for key stakeholders as well as data requested by
him/her if data is available at UNRWA departments and Emergency Response Unit.
Other Information
 Only candidates residing in Jordan with authorization to work in that duty station at the time of
application are eligible to apply. The Agency will not assume responsibility or accountability
to support or facilitate the issuance of work permit in the duty station, and without a valid work
permit, the appointment may be rescinded since the agency will not provide coverage for
relocation costs.
 Since this vacancy is an Area staff post, the Agency will not provide coverage for relocation
When the minimum requirements are not fully met, Field Director for Field Area staff and Director
of Human Resources for Headquarters Area staff, in consultation with the concerned supervisor
may exceptionally substitute part of the unmet requirements with a combination of relevant
academic qualifications, additional professional training and progressive relevant work
NB: Work experience alone or formal qualifications with no relevant work experience are not
considered an acceptable combination.
How to Apply
Applicants are required to register at by creating a personal profile and
completing an UNRWA Personal History Form. Please note that UNRWA only accepts degrees from
accredited educational institutions. Only applications received through will
be considered. Due to the large number of applications received, only applicants short-listed for
For guidance on how to prepare for competency-based interviews: 
interview will be contacted. Please ensure that the e-mail address that you will indicate in your
Personal History Profile is accurate, candidates shortlisted for test or interview will only be contacted
by e-mail. No follow up phone calls will be made.
The United Nations does not charge fees at any stage of the recruitment process (application,
testing, interviewing, etc). The United Nations does not concern itself with information related to
bank accounts.
For guidance on how to prepare for competency-based interviews, please visit:”
General Information
UNRWA encourages applications from qualified and experienced women.
UNRWA welcomes applications from qualified candidates with disabilities.
UNRWA is a United Nations organization whose staff are expected to uphold the highest standards of
integrity, neutrality and impartiality. This includes respect for human rights, for diversity, and for nonviolent means of dealing with all kinds of conflict. UNRWA staff are expected to uphold these values
at all times, both at work and outside. Only persons who fully and unconditionally commit to these
values should consider applying for UNRWA jobs. UNRWA is a non- smoking work environment.
The Agency reserves the right not to make an appointment, to make an appointment at a lower
grade, or to make an appointment with a modified job description.
On appointment, all individuals will be asked to sign a self-attestation, confirming that they have not
committed, been convicted of, or prosecuted for, any criminal offence and that they have not been
involved, by act or omission, in the commission of any violation of international human rights law or
international humanitarian law.

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