14.4.24تعلن جامعة الاميرة سمية للتكنولجيا عن حاجتها لتعيين اعضاء هيئة تدريس وموظفين اداريين للعمل لديها

 

تعلن منظمة لحماية الاطفال من الحروب في الاردن عن حاجتها الى :

IT/Android Technician (3 Opportunities)

Organization : War Child

Job title : IT/Android Technician (3 Opportunities)

Department : Programmes – Can’t Wait to Learn

Location : Based in Zarqa with potential travel to:

Amman, Zarqa, Irbid, Shobak, Mafraq and Aqaba, including Syrian Refugee Camps in Jordan

Reporting to : Project Manager

Starting date & duration : Starting October 2020 Ending June 2021 nine months duration

General objective of the role

 

The IT/Android Technician role is responsible for the day to day management, maintenance and development of Can’t Wait to Learn IT equipment, namely tablets and docking stations.

S/he will act as an IT focal point for the CWTL programme in Jordan, with responsibility for providing a ‘helpdesk’ of technical support for all tablets and docking stations distributed across schools, school within Zarqa Governorate, Irbid, Shobak. This person will be a key source of technical support for the programme and will build a productive working relationship with the CWTL team.

Position in the organisation

The IT/Android Technician is reporting to the Project Manager.

S/he does not manage staff.

Responsibilities

 IT support 

Process requests of CWTL tablet users across 30+formal schools and learning centres in Jordan and provide effective and timely technical assistance
Establish a list of failures and draft reference documents on how to solve them, and sharing this with the wider CWTL team
Maintain contact with War Child team for any additional or more intensive technical support required
Troubleshoot software and hardware malfunctioning for Android tablets across 30+ formal schools.  
Provide technical assistance to schools and learning centres in the form of a hotline.
Coordinate with program team and schools to keep all student data base records up to date.
Support CWTL team with Information security and confidentiality. 
Plan regular tech-support and data upload visits to schools and learning centres in Jordan.
Organize training for users as needed for tablet equipment (use, maintenance).
Assist in planning and implementing changes to elements of the IT service on the CWTL e-learning tablets as required across 30+ learning centres and schools in Jordan;
Install new software, updates and hardware on tablets across 30+ learning centres and schools in Jordan;
Measure results through data observations in coordination with the CWTL team
Oversee the internal & external backup of all system data, documents & files to ensure that critical business data is always available and up to date.
Conduct regular IT assessments and produce regular IT reports including assessing quality of IT service providers.
Work to give guidance to others on the IT policy that outlines acceptable use of IT equipment;
Develop and monitor implementation of IT related policies.
Check internet connectivity is maintained in the different locations where CWTL is being implemented;
Set up equipment such as laptops, data projectors, interactive whiteboards, sound systems and other specialist IT equipment, ensuring that systems are ready for use and operating correctly for CWTL events and trainings as needed;
Provide IT support to Zarqa office, and possibly to Amman office as per request.
Install, monitor and test software installation.
Preform any related assigned tasks, including support and travel to new implementation locations depending on programme expansion.

Knowledge and Experience

 

Bachelor’s degree in IT or any relevant academic background (Computer Science, programming)

Knowledge of Android development/coding specially Python language and scripts.

Knowledge of troubleshooting Android hardware and software malfunctioning (replacing malfunctioning parts and software debugging)

Minimum of 2 years of relevant experience in a similar position

 

Skills, Competencies and Preferences 

 

Knowledge of working on e-learning focused programmes run by (I)NGOs

Knowledge of logistics and administration;

Strong planning and organizational skills to handle multiple tasks with deadlines;
Fluent English and Arabic;

Advanced computer skills;

Excellent communication skills and problem-solving ability;

Team player;

Result focused and cost-conscious;

Ability to work independently as well as cooperatively with team members;
Ability to lift up to 50 lbs (22kg) of IT equipment.

Driving license.

Open to local residents of Jordan, Interested and qualified candidates are invited to apply as soon as possible and before 27 of September 2020. Make sure to upload your English CV and cover letter to the email: 

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info.jordan@warchild.nl  title of the email must be IT/ Android Technician  

Applications will be considered on a rolling basis.