تعلن شركة امازون في الاردن عن حاجتها الى :
Customer Service Associate - Part Time
Description
Amazon’s Customer Service team operates in over 140 locations around the world, delivering award-winning customer support in 18 languages. The team provides 24/7 support to customers across the globe, resolving customer queries via phone, email, and live chat and using cutting-edge tools to provide effective solutions. Customer Service Associates are provided with the expert training needed to deliver the effortless support experience. They are the backbone of the organization, playing a critical role in Amazon’s mission to become Earth’s most customer-centric company
Communication Skills
BASIC QUALIFICATIONS
- Excellent communication skills in English and Arabic (written and verbal)
- Ability to communicate correctly and clearly with all customers
Computer Knowledge/Skills
- Ability to use a desktop computer system
- Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer
Customer Focus
- Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment
- Ability to empathize with and prioritize customer needs
- Maintain regular and reliable attendance, including the daily schedule as assigned.
Problem Solving Skills
- Effective problem solving skills including decision making, time management and immediate prioritization of tasks as assigned
- Ability to approach problems logically and rationally
Must To Know
- Flexible with the working schedule; may be expected to work weekends, holidays and events.
- Working hours: 4:30 working hours, 30 Minutes break (inclusive) with 2 off days a week.
- Ability to work overtime as required by business
- Contract Duration: fixed term contracts with the duration of 3 months.
- Candidates must be 18 years of age or older with a minimum qualification of high school (Tawjihi) - Passed.
- Candidate must be eligible to work in Jordan.
Core Competencies
PREFERRED QUALIFICATIONS
- Keyboard proficiency and MS Office/PC skills.
- Be flexible and adjust to changing business needs and environment.
Company - Nuqtat Al Taknalojia
Job ID: A1267961
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