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1- MEL Officer

Essential Job Responsibilities

 
Strategy & Vision
Support to IP(s) project MEL System 
  • Conduct data entry, validation, update, modification, import, export, query, and report as well as provide the necessary feedback to the partners as needed.
  • Complete regular monitoring and validation of data coming from partners to ensure quality of the data.
  • Assist in tracking the implementation of partner MEL activities, including baselines, endlines, post-distribution surveys, etc. as specified by partners’ indicator plans;
  • Assist in maintaining electronic (soft copies into CDs when data collected through smartphones) and non-electronic (hard copies) records and carry out regular backups;
  • Complete translations of the documents as per the program needs.
  • Complete administrative papers for the department, such as asset needs, office supplies and other relevant duties.
  • Other duties as assigned by supervisor.
Capacity development of team and IP(s)
  • Provide brief practical training sessions in use of data collection forms, assessment forms, mobile data collection and other topics as needed.
Community Accountability and Response Mechanism 
  • Integrate accountability into MEL systems and tools that are compliant with Mercy Corps Syria CARM Manual and Donors’ requirements. 
  • Understand and apply Do No Harm standards to ensure activities do not have detrimental effects on vulnerable communities.
  • Assist in activities related to Community Accountability and Response Mechanism.
Program-level results measurement and reporting
  • Play a key role in compiling partner’s data for MC’s own narrative reporting to the donor, using online systems to help ensure accurate information is incorporated into all reports and information products. 
  • Produce analytical summaries: graphs, charts, tables, narratives and appealing visuals, as requested, to fulfill internal and external reporting requirements.
  • Promote and ensure use of data for decision-making processes through facilitating data reflection meetings and integrate monitoring and evaluation into ongoing project planning and implementation, in line with Mercy Corps MEL minimum standards.
 
Representation and Coordination 
  • Facilitate MEL Coordination meetings and document requests for and progress on technical MEL support, as required. 
  • Participate in and support internal office coordination and planning meetings and workshops, including with MEL team in Mercy Corps’ other Syria Response Offices, as required. 
  • As required by the supervisor, represent Mercy Corps at donor meetings, and government and sectoral coordination fora/meetings.
  • Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission or put the team, assets and mission at risk.
  • Assist in any other task or duty assigned by the supervisor.
Finance & Compliance Management 
  • Ensure compliance with donor and Mercy Corps regulations related to programmes. 
Accountability to Beneficiaries 
  • Mercy Corps team members are expected to support all efforts toward accountability, specifically
    to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
  • Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.
Organizational Learning  
  • As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Accountability

Reports Directly To: Partners’ MEL Coordinator

Works Directly With: Mercy Corps Program staff as well as staff from partner organizations, CARM Senior officer, and MEL NWS team

Knowledge and Experience

  • BA/S degree in research methods, social sciences, economics, epidemiology, related education sector or other relevant field required.
  • One to three years’ experience in planning, monitoring and evaluation of projects/programs  (designing logframes, Indicator plans, evaluations, assessments) or similar work in for-profit sector
  • One to three years’ experience in working with quantitative and qualitative data (survey designs, sampling, and data analysis).
  • Proven experience in mobile data collection, data management and data visualization
  • Proven report/research writing skills are required (an evidence of previous writing samples might be requested).
  • Commitment to working together with partners and training and developing capacity in MEL is required;
  • Demonstrated ability to collaborate closely with a broad range of stakeholders in different geographic locations, experience with remote management or monitoring a plus;
  • Ability to manage quantitative data while not losing sight of the bigger picture and meaning;
  • Active knowledge of humanitarian standards and codes, including SPHERE, HAP is an asset;
  • Familiarity with the MS Office software (i.e. Word, Excel, and PowerPoint) is required;
  • Knowledge of the Syrian conflict context a plus.
  • Experience in social cohesion programmes is a plus.
  • Arabic and English language written and spoken is essential. 

Success Factors

In addition to a strong technical background in Monitoring and Evaluation, the ability to multi-task, innovate, and effectively communicate key information in support of changing program activities is necessary. Attention to detail and patience to work through data results. A willingness to take initiative, creatively solve problems, juggle multiple priorities under pressure, and to calmly and diplomatically deal with unexpected and sudden events impacting program operations is also essential.  An interest in and commitment to growing and enhancing impactful programming and supporting a team is essential. Sensitivity to multi-cultural humanitarian and development work and ability to train and facilitate dialogue among a diverse group of individuals with various skill sets and working styles are all critical.

How to Apply:

Deadline to apply for this position: October 20, 2020 *If you are interested, kindly apply as soon as possible, since resumes will be reviewed on rolling basis. Shortlisted candidates will be contacted before the submission deadline.

“Fostering a diverse and open workplace is an important part of Mercy Corps’ vision, and we encourage people from all backgrounds, especially women, to apply.”

Only shortlisted candidates will be contacted for an interview.

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2- Monitoring & Evaluation Coordinator

Essential Duties and Responsibilities:

General responsibilities:

  • Ensure lessons learnt and best practices are discoursed and documented.
  • Update and present monthly progress vs achievement of the project targets.
  • Review, compile and submit quarter reports and assure data quality against the standards.
  • Ensure compliance with relevant Mercy Corps minimum standards and donor policies and regulations.
  • Support the project MEL Manager in establishing and running a compiled database and updated the progress against the target tracker.

Monitoring and Evaluation:

  • Work with the M&E manager on the implementation of the (AMELP) Activity Monitoring Evaluation and Learning Plan both quantitative and qualitative data;
  • Participate in monitoring efforts to ensure full compliance with standards for learning and ensure that M&E related activities are successfully implemented and that relevant learning is documented, disseminated to staff and used to inform future decisions;
  • Participate in establishing a comprehensive and an updated database for the project;
  • Lead on all qualitative reports and evaluations on a programmatic level;
  • Responsible for the design, quality, development and completion of assessments, analytical reports and evaluation (including Impact evaluation);
  • Oversee and manage data collection processes, ensuring data is gathered in a timely and appropriate manner and to an acceptable quality;
  • Provide regular and timely updates on progress and challenges to supervisors and other team members;
  • Lead the development of a systematic and realistic monitoring and evaluation plan that captures quantitative and qualitative data to report on indicators;
  • Develop indicator matrices and clear data collection plan in discussion with the technical team and lead on all field data collection;
  • Monitor the progress and the achieved targets of the project activities;
  • Support in the implementation of surveys, focus group discussions, interviews and follow-up on monitoring and evaluation exercises for various activities;
  • Develop the required monitoring tools (quantitative and qualitative) and supervise the data collection process;
  • Lead the analysis of the collected data;
  • Lead and design the M&E project narrative reporting including weekly, quarterly, annual, final and ad-hoc reports;
  • Ensuring that the existing logical framework reflects the activities, output, and outcomes of the project;
  • Promote and share ideas for technical improvement in close coordination with the MEL focal points;
  • Collaborate with other M&E coordinator and Sr. Officer, management team, and relevant team members on the assessment’s SOW, assessment questions, data collection, data analysis, and drafting the assessment;
  • Support in monitoring the progress of the project against planned targets;
  • Collaborate on conducting the necessary learning sessions for the project, MC and other concerned stakeholders;
  • Collaborate on creating the necessary visual dashboards for the project;
  • Support in data checks for all project participants;
  • Lead on designing evaluation tools when needed;
  • Participate in monitoring efforts in the project to ensure full compliance with standards for learning and ensure that M&E related activities are successfully implemented and that relevant learnings are documented and shared;
  • Be an active contributor and collaborator with the project team and partners to promote and learn the use of M&E and CLA best practices.
  • Reporting in MC data management system and USAID reporting system;
  • Ensure the accuracy and comprehensiveness of country-level reporting on indicators such as  beneficiary numbers and achievements per country-level indicator;
  • Support program teams in conducting routine data quality assessments (DQAs), encourage adaptive management through an evidence-based learning culture and integration of lessons-learned;
  • Lead in the collection of positive impact stories, CLA and photos from the project and prepare them to be used for shared learning as well as donor reporting, and other external stakeholders.
  • Conduct regular monitoring visits to project locations.

WORKS DIRECTLY WITH: Project M&E Focal Points/Officers, Team Leaders, M&E teams and Communication team.

Knowledge and Experience                                                                                        

  • Bachelor’s degree in Economics, environmental or related field.
  • At least 5-6 years practical experience developing and implementing monitoring and evaluation frameworks.
  • Solid and practical experience working with environmental projects / and or social programs.
  • Experience in Gender related topics.
  • Experience managing data sets.
  • Statistical analysis skills, Project management knowledge.
  • Fluency in English and Arabic.
  • Cross-functional expertise in monitoring and evaluation and research.
  • Strong English writing skills.
  • USAID experience is preferred.
  • Knowledge about CLA is an added value.

Success Factors

  • Strong understanding of diversity and gender related issues.
  • Requires strong organizational and decision-making skills and ability to work under pressure independently, and with limited supervision.
  • Willingness to learn new skills and methodologies.
  • Demonstrated creative problem-solving skills.
  • Demonstrated high level of integrity.
  • Highly developed interpersonal communication skills, excellent team player.
  • Demonstrated decision-making and leadership skills and excellent time management capacities.
  • Good interpersonal skills with people of all ages and backgrounds.

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