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Key Account Specialist


Location: Amman, Jordan

Company: Nestlé Jordan

Full time

Bachelor’s Degree

University Degree, English and Arabic speaking, Sales operation experience at least 1 year

Position Summary

The primary responsibility of the Key Account Specialist is to focus on achieving the sales and visibility targets for his customers and ensure full achievement of core distribution and in parallel, align Nestlé strategy with customers’ needs by developing mutual business opportunities. At this position, he/she must maximize short- and long-term sales and profitability and build long term successful business relationships with customers to become the preferred supplier.

A day in the life of...

  • Accountable for the achievement of his customers sales volumes, OG and RIG targets by category
  • Develop customer specific business plans in alignment with key customers and ensure that these plans are properly executed
  • Maximize the visibility of the Nestlé products within the channel/ customer, balancing customer priorities with category objectives
  • Monitor customer business performance and jointly develop action plans to accelerate growth or to address any shortfalls.
  • Achieve the set coverage, core distribution and visibility of the Nestlé products within the channel/ customer, balancing customer priorities with category objectives
  • Prepare and conduct regular customer business planning reviews and propose action to accelerate growth.
  • Constantly work to improve the return on investment through the management of financial performance of Key Account Customers
  • Develop and keep up to date Customer Profiles/Fact Books
  • Gather & report customer trends, needs and competitor information
  • Ensure listing of new SKU's and the achievement of the POP objectives
  • Effectively develop and manage long term customer relationships
  • Effectively manage, lead and control direct reports to maximize performance and enhance teamwork

What Will Make You Successful

  • University Degree
  • English and Arabic speaking
  • Sales operation experience at least 1 year in FMCG industry
  • Excellent communication and presentation skills
  • Analytical and planning skills
  • Problem solving skills

We thank all applicants for their interest. All applicants will be contacted once their profile has been reviewed.

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