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We Are Hiring!


extensya is looking for Customer Service Representatives to join us at Amman site.


General skills:

- Excellent command of the English language (speaking, reading and writing).

- Excellent communication skills.

- Excellent typing and writing skills.

- Good knowledge of basic computer skills (e.g. Microsoft Office, internet, e-mail).

- Customer Service oriented.

- Sales experience is a huge plus.


Main Job Tasks and Responsibilities:

- Communicating with customers over non voice channels (chat and email).

- Manage and resolve customer complaints.

- Identify and overcome objections.

- Able to handle queries in a pressure environment.

- Should be capable of handling issues and complaints by providing solutions to customers.

- Time flexibility towards shifts as per work requirements.

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