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Sales Capability Sr. Supervisor

Qualifications

BA in Business Management or a related field.

Job Description

Scope of Work:

Develop sales capabilities and in-market execution by leading the implementation and sustainment of field-ready best practice & equipment’s tools.

Key Accountabilities:

People capability & Best Practice Tool’s agenda


  • Lead the implementation & sustainability of sales / BPT's (Best Practices Tool) agenda for the sales team. 
  • Lead sales training agenda with alignment of SDM, ASM’s & HR. Effective rollout and execution of field training agenda, to ensure regular coaching of frontline team is aligned with JICE capability agenda.
  • Liaise with PepsiCo Sales Capability team in identifying the sales coaching modules suitable for JICE.
  • Roll out and organize the Sales Modules across the sales function. Own and prepare the onboarding schedule for new sales function hires.
  • Continuous development of ATU application to operate as per JICE ATU Standards.
  • Review & analyzes sales channels performance by pack, by brand, monthly to submit Implementation plans and TU objectives accordingly.
  • Implement and audit ATU (health check/ field check) across all channels.
  • Track productivity / TU results (TU Process measure, Performance KPIs).
  • Prepare and track sales & routes productivity KPIs’ dashboard.

Market Equipment agendaManage the relationship between the company and MEM service providers from all aspects (contract    Implementation, work processes, maintenance program & KPI’s).

  • Monitor the implementation of all MEM service provider related activities.
  • Introduce and sustain best practice processes and systems to enhance organizational efficiency.
  • Manage the equipment’s refurbishment process efficiently as per MEM 2000 standards.
  • Ensure that all customer complaints related to equipment are immediately covered as per company’s standards.
  • Own & monitor preventive maintenance programs to minimize/reduce unnecessary investment.

Market Execution Audit agenda

  • Maintain field presence to follow up on market execution as per agreed standards.
  • Highlight performance and identify gaps by these reports, accordingly, communicate to relevant ASM.
  • Manage field monitoring team to deliver a structured market audit.

Skills

  • Strong coaching and communications skills.
  • Excellent presentation and facilitation skills.
  • Problem-solving ability & managing front line performers.
  • Ability to align and motivate the team.
  • Self-motivated.
  • Excellent computer skills; including MS Office applications.
  • Proficient in both Arabic & English.
  • Excellent numerical reasoning and analysis skills.

Education

Business Management

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