Job Title: Rental Agent
Job Brief:
We are looking for a Rental Supervisor to support our clients who need to rent a vehicle for a period of time.
When it comes to renting out these cars, the car rental agent is considered the front line for fast and friendly customer service. Agents not only rent cars to clients, but also they may offer them other types of products, such as car upgrades, GPS systems or additional insurance.
Although the car rental agent’s primary job is to process paperwork and collect money from clients, agents often have a lot of other duties they perform as well. Car rental agents typically have the task of greeting clients as they arrive, answering the telephone, handling client questions or complaints and working to resolve overdue car rentals. In some cases, they may also be responsible for ensuring the cars are clean, full of gas and ready for the next client.
Responsibilities:
• Communicated detailed contracts, rental policies, and procedures
• Transfer cars from location to location depending on customers' needs
• Explain terms of rental agreements for clients
• Complete paperwork with customers and take payments.
• Checking mileage and inspection for damage when vehicles are returned.
• Respond to phone calls and referred to different places
• Update inventory of vehicles that are in use or in maintenance
• Interaction with customers upholding company standards and positive reputation.
• Handled all customer disputes. Strong knowledge of computer software systems used.
• Other job duties as required.
Requirements:
• High school diploma or Bachelor’s degree preferred.
• Minimum 3 year customer service or sales experience.
• Knowledge of area roads and neighborhoods.
• Strong organizational skills and the ability to multi-task.
• Fluent English is a requirement.
• A polite and professional disposition.
• Salary 350 JD
Qualified candidates should send their CV to fhr.hr2018@gmail.com Kindly insert the job position in subject field .