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شركة مالية في عمان عن حاجتها الى موظف اداري

 


Financial company looking for Operations Officer (male) 

Job Functions 

• Finance, Operations, Customer Service 

Duties and Responsibilities of Operation Officer 

- Reflect the company’s image in a good manner. 

- Manage and monitor the daily operations and provide support to all business units. 

- Provide guidance to staff in resolving operational issues and problems. 

- Conduct regular meetings with Operation Manager to discuss about operational
updates, ideas and issues, developing and implementing plans to improve 

operational effectiveness and efficiency. 

- Follows the Operations’ department procedure that is provided 

- High standards in dealing with agent’s request within the duration and in accordance
with SHIFT’s procedure. 

- Fully cooperation - Pass information and feedback that are related to other
departments with the knowledge of the Operation Manager. 

- Monitor the data provided by the Operation Manager and inform him for any changes
required; ex. Charges and Exchange Rate 

- Participating with the Operations Manager with any new technologies and procedure
that enrich SHIFT’s Operations 

- Pass unsolved claims to the operation Manager. 

- Report any glitch or error to operations Manager. 

- Survey with agent and customer, educate and promote new services. 

What You Will Need To Succeed 
• Bachelor in MIS, business Administration – preferred. 
• At least 1 year experience in financial services, customer service or any related fields. 
• Analytical, and problem-solving skills 
• Must be able to work independently and in the team, multitask and to process large volumes of incoming queries, effectively handle and coordinate work with large transaction load 
• Ability to meet deadlines/sense of urgency/customer centric approach. 
• very good in English 

What Will Make You Stand Out 
• Good knowledge of Microsoft Word and Microsoft Excel. 
• Ability to work evening/night shift and public holidays and sometime remotely is required . Flexibility working different shifts considered as an advantage 
Team player
please send your cv to: g.alrajjal@shift-sg.com
Please write the title of the position in the email subject.

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