STS is looking to hire a Systems Engineer, Enterprise Services, for Jordan.
DESCRIPTION:
- Duties and Responsibilities:
- Install new products and install their updates.
- Supervise the migration of existing solutions and apply needed updates.
- Complete configuration and upgrading based on design and specifications of client proposals.
- Prepare full documentation of the implemented products and software.
- Provide timely status reports to supervisors and project managers.
- Troubleshoot and resolve issues when contacted by clients by providing both on-site and remote support.
- Follow-up on major accounts in terms of technical support and proactive support service.
- Maintain applications, operating systems and perform various preventative maintenance tasks for clients.
- Provide hands on training to the customer “Knowledge Transfer”.
REQUIREMENTS:
- Bachelor’s degree in Computer Engineering or any IT related field.
- 0 to 2 years of experience in any IT related field.
- Microsoft products knowledge such as Office, windows server is a plus.
- Computer networking knowledge is a plus.
- Good command in both English & Arabic languages (writing, reading & conversation)
- Ability to learn new languages and technologies.
- Self-motivated
- Ability to communicate and report incidents and issues to the upper management
- Ability to work under pressure and stressful scenarios
- Analytical Thinking
- Attention to details
- Resourcefulness and troubleshooting aptitude