We are looking for technically skilled candidates with good problem-solving abilities for the position of Managed Services Officer.
The duties of the Managed Services Officer include being a reference point for all IT-related queries at the user level, responding to user needs in a timely manner, and ensuring the optimal running of all systems, among other technical duties.
The Managed Services officers are expected to display good interpersonal skills as they will interact with colleagues from various departments. They are required to listen to their technical needs, understand their problems, and implement solutions to them.
Responsibilities:
- Troubleshooting #technicalsupport issues.
- Diagnosing and repairing faults.
- Replacing or repairing the necessary parts.
- Managing multiple cases at one time.
Requirements:
- Bachelor's degree in SWE or Computer Science or Information Technology.
- Attention to detail and good problem-solving skills.
- Good written and verbal communication.
- IT certification will be an advantage (e.g. CompTIA A+, MCITP, MCSA)
- Prior experience with Unity or Maya will be an advantage.
- Basic knowledge of Microsoft Azure.
- Maximum one year of experience. Fresh graduates are also welcome to apply.
Competencies:
- Exemplary Attendance and Punctuality.
- Maintains stable performance under pressure or opposition; handling stress in a manner that is acceptable to others and to the organization.
- Sets high standards of performance for oneself; assuming responsibility and accountability for successfully completing assignments.
- Fluent in English.
For interested Candidates send your CV to (Kindly include the name of the post code ICT004 in the Subject Line)
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