القائمة الرئيسية

الصفحات

مطلوب موظف خدمة عملاء للعمل لدى الشركة الاهلية للانظمة المكتبية - راتب ثالث عشر + رابع عشر + تأمين صحي + ضمان اجتماعي


 



مطلوب موظف خدمة عملاء للعمل لدى الشركة الاهلية للانظمة المكتبية - راتب ثالث عشر + رابع عشر + تأمين صحي + ضمان اجتماعي


About the job

We Are Hiring “Customer Service Officer


Key Responsibilities


Maintaining a positive, empathetic, and professional attitude toward customers at all times.

Responding promptly to customer inquiries.

Communicating with customers through various channels.

Acknowledging and resolving customer complaints.

Knowing our products inside and out so that you can answer questions.

Processing orders, forms, applications, and requests.

Keeping records of customer interactions, transactions, comments, and complaints.

Communicating and coordinating with colleagues as necessary.

Providing feedback on the efficiency of the customer service process.

Ensure customer satisfaction and provide professional customer support.

Requirements


Diploma Degree in any related field 

One-year Experience in the same field 

Excellent verbal and written communication skills in both Arabic and English

Excellent organizational skills

A desire to collaborate company-wide to achieve results and targets in a very transparent space

Must be comfortable interacting with clients tactfully in high-pressure customer service situations

Ability to work in a fast-paced, team-oriented work environment

Must be able to work a flexible schedule with extended hours when required

Strong attention to detail

Proficient with Microsoft Office Programs, including Excel, Word, and Outlook

Benefits:


 Health Insurance

Social Security

13th and 14th Salary

Schedule:


Sunday to Thursday

From 8:00am till 5:00pm

Dress Code: Formal

Can you see yourself helping us take our growth to the next level? If you are a great fit for this role, we really want to hear from you!


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