We are looking for for a motivated candidate who will be responsible for supporting the implementation of commercial functions monthly and yearly plans, by providing assistance and support for those entities in shaping a well-rounded and clear requirement that can be implemented by technical teams (IT and network) and follow up on their implementation till handed over to the product owner, in addition to setting and analyzing the requirements & service specifications for new services and platforms.
Main tasks will include but will not be limited to
- Participating in analyzing concepts produced by Commercial functions, to identify new products, services or processes requirements, in order to complete the product development life cycle from providing do-ability, prepare proper documentation and following up till the product reach the ready to go stage.
- Contributing, Simplifying and developing the requirement specifications as per the levels of the standard templates and using a well-organized language.
- Facilitating the communication between different functions in the company by acting as a liaison between the various business units of the company, technology teams or units and the support teams.
- Suggesting new ideas for products, services, and initiatives that will decrease churn, maintain customer retention, and increase customer acquisition, and communicating them with the team.