القائمة الرئيسية

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مطلوب موظفي خدمة عملاء للعمل بدوام كامل او جزئي لدى شركة 3S Sourc في عمان

 


3S Sourc in Amman looking for a Customer Support agent to assist our customers with technical problems

full time / part time

Requirements and skills:

• Bachelor's Degree in Administration, technical support, IT operations or any related field. 

• 0-1 year Customer service experience / fresh graduate are welcome to apply 

• Background in technical support is preferred

• Strong Microsoft Office and IT skills.

• Excellent communication and problem-solving skills

• Proficiency in English communication both spoken and written.

• Ideally have strong Typing skills.

Responsibilities will include:

• Attending to customer needs in a professional and friendly manner.

• Interacting and assisting clients, as appropriate.

• Responding to customer queries in a timely and accurate way, via phone calls and WhatsApp.

• Identifying customers’ queries and filtering them according to their importance.

• Maintaining a proactive work processes to ensure teamwork and overall base performance is achieved.

• Working effectively both individually and as part of a team to achieve both individual and department goals and objectives and strive consistently to promote a positive team spirit

• Follow up with customers to ensure their technical issues are resolved. 

If you are interested please send your CV with the above subject to 
Info@3s-source.com

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