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Fiber & Optics Maintenance Team Leader


Job Brief: 


Responsible for managing, supervising and documenting all corrective and preventive maintenance activities of fiber & optics across Umniah' s fiber network and inside sites. Also, responsible for monitoring the performance of fiber & optics systems and guide the team through various maintenance related activities, to ensure that network KPIs are met, while adhering to health and safety measures.



Key Responsibilities:


  • Develop a holistic maintenance plan for fiber network across Umniah's sites, to ensure the network quality standard are delivered
  • Supervise corrective maintenance activities of fiber across Umniah's sites, such as repairing and fault finding on fiber cables to ensure that it is carried out effectively
  • Supervise preventative maintenance activities of fiber across Umniah's sites to prevent any failures
  • Prepare technical and statistical reports related to fiber performance and overall maintenance activities and communicate updates with the management
  • Conduct random and regular site visits & audits to ensure that all maintenance activities are carried out effectively, and provide support in advanced maintenance situations 
  • Communicate with external stakeholders (contractors and vendors) to schedule for fiber corrective maintenance across Umniah's sites
  • Develop the yearly budget plan for fiber maintenance related activities by ensuring a proper OPEX/CAPEX classification
  • Cooperate with internal stakeholders to communicate various maintenance requirements such as spare parts purchasing requests, while ensuring a proper budget tracking
  • Ensure that all team members are always adhering to health and safety measures to prevent any potential hazards or injuries
  • Supervise deploying, commissioning and accepting new fiber expansions
  • Resolve, repair and install fiber optics systems and ensure that they work properly
  • Third part management (fiber vendors)

Leadership/ management:

  • Manage subordinates' learning & development requirements and ensure that it is successfully delivered and provide related feedback to the management
  • Assign roles and work load distribution, set team objectives and conduct regular informal one-on-one meetings to deliver personalized feedback and provide support to attain goals
  • Conduct formal performance evaluation process for the subordinates in order to optimize workplace productivity
  • Participate in the recruitment, selection, evaluation process of new employees
  • Provide guidance and delegate responsibilities to subordinates to facilitate performing different tasks to support succession planning process
  • Manage subordinates' administrational requirements 
  • Assure that all subordinates are following Umniah's policies and procedures and highlight any violation for the code of conduct 
  • Manage economic, efficient and effective budget plan and control in alignment with the department and Umniah's strategy
  • Ensure that employees are engaged and motivated through creating a respectful and trusting relationship with them and communicating Umniah values 
  • Demonstrate flexibility in management by accommodating individual employee needs such as adjustable schedules or remote work options

Requirements:

Education: 

Bachelor's degree in Telecommunication Engineering or any other related field

Level of Experience:


Advanced Experience in a related field.


Certifications & Licensure:


Essential: 


  • Optical Fiber training 

Desirable:

  • Fiber Optics Certification
  • GIS
  • FTTH Knowledge 
  • CFOS (Certified fiber optic Specialist) FOA

Tools & Systems:

Essential: 

  • Excellent command of operation and usage of OTDR
  • Good Command of GIS tool
  • Excellent command of operation and usage of Optical Power Meter 
  • Excellent command of operation and usage of Splicing Machine

Desirable: 


  • Good command of transmission management systems (NMS)

Technical Skills & Knowledge:

Essential: 

  • A working knowledge of Fiber Splicing and fiber power calculations
  • A working knowledge of TX systems and solutions

Desirable:

  • A working knowledge of DC and AC systems
  • Project management skills
  • Data analysis skills

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