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Friday, August 10, 2018

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Impact Assessment of CARE’s Conditional Cash for Protection / Education Program  


Terms of Reference
Background and Context
In 1948, in the wake of the massive influx of Palestinian refugees entering Jordan fleeing conflict, CARE Jordan established itself with the purpose of providing immediate humanitarian aid to the newly displaced families and communities. Now celebrating 70 years in Jordan, CARE is still serving vulnerable displaced populations with immediate humanitarian assistance, and has expanded its scope of services to include long-term interventions with the intention of better fulfillment of its mission to promote dignity and resilience of all those we serve. CARE Jordan’s work aligns with CARE International’s overall mission to create a world of hope, tolerance, and social justice; where poverty has been overcome and all people live in dignity and security. At the core of all of CARE’s work are the concepts of strengthening gender equality and women’s voice, promoting inclusive governance, and increasing resilience.
CARE Jordan strongly believes that targeting discrimination and gender inequality are key components in our efforts to create a more just and equal world[1]. More recently, CARE Jordan expanded its mission and scope to not just focus on the needs of displaced communities, but also to provide services to the most vulnerable Jordanians in an effort to provide pathways of sustainable resilience for all “at-risk” individuals in the community. All of CARE’s work is made under guiding principles of promoting empowerment, working in partnership, ensuring accountability and promoting responsibility, addressing discrimination, promoting non-violent resolutions to conflicts, and seeking sustainable results. With these guidelines, CARE Jordan is constructing a humanitarian response that does not just provide aid for those in crisis, but builds long-term transformation for all community members in varieties of situations.
Entering its 8th year in 2018, the Syrian refugee crisis has been one of the largest displacement situations the world has experienced, with over 9 million people forced to flee since the beginning of the conflict. With over 657,000 refugees who registered with UNHCR in Jordan alone, making the country one of the most impacted countries by this crisis based on population ratios. Currently, there are 89 refugees per every 1,000 citizens which is one of the highest ratios of refugees to population in the region.[2] Over 80% of refugees in Jordan reside in urban areas, thus requiring a comprehensive urban refugee response to provide appropriate services for their unique urgent needs. 
Currently CARE Jordan is delivering its comprehensive services through three major programs which include the Urban Refugee Protection Response Program, Sustainable Development Program, and the Azraq Camp Program. Under these programs CARE has been able to provide crucial protective services to vulnerable Jordanians, Syrians, Iraqis, Palestinians, Yemenis and other minority displaced populations. Working out of ten community centers located in Amman, Irbid, Mafraq, Zarqa, Azraq town, and Azraq camp, CARE provides services to an average of 200 individuals per day in each center. With its mission of dignity and resilience in mind, CARE has developed unique long-term protective services for beneficiaries that aim to address root causes of poverty through assistance and empowerment to transform individuals beyond their situation. CARE’s programs together provide a comprehensive protection approach that deliver crucial services including case management, provision of information, cash assistance, self-reliance programs, vocational and technical trainings, and community support and psychosocial services. All these services seek to reduce the possibility of individuals relying on negative coping mechanisms like forced early marriage or child labor to address financial gaps. These services also specifically address issues of sexual and gender based violence (SGBV) as they seek to empower women and children through education and livelihood trainings in order to create generations with resiliency. All of CARE Jordan’s work is informed with the genuine hope of achieving its vision of a world where vulnerable communities, especially women and children, are empowered, rights are secured, and human potential is fulfilled for all. 
a. The Urban Refugee Protection Response Program
Overarching Goal
The Urban Refugee Protection Response Program works under the main objective of reducing immediate protection threats of vulnerable populations in Jordan and enhancing resilience of all populations impacted by crisis through strengthened social and economic readiness to facilitate a dignified and self-reliant residence in Jordan.
Working out of the six community centers of CARE, key services are provided to vulnerable Jordanians and refugees alike and include crucial protection needs like Conditional Cash Assistance for Protection / Education (CCA), Emergency Cash Assistance (ECA), Psychosocial Support Services (PSS), Case Management and Referral Services, Information Provision, and Resilience and Sustainable Livelihood Support. 
Overview of Conditional Cash Assistance for Protection/ Education
Conditional Cash Assistance for Protection /Education (CCA) seeks to address the critical needs for children to return to school, fulfill their right to education and attain its long-term benefits, while helping their extremely vulnerable families meet their urgent financial needs
The CCA) desires to identify particularly “at-risk” children and families who are considering, or have already, pulled a child out of school because of financial strain. This program specifically targets protection issues that form when a child, particularly a girl, is prevented from continuing her education. CCA’s implementation per individual case is conducted within a well-structured program; including comprehensive case management session and needs assessment with the family and child, awareness and information provision, disbursement of monthly cash assistance, and finally monitoring and evaluation conducted through close follow-up by the case management team. This cash assistance equates to 70 JD ($98.56) per month to help cover costs of education and any possible earnings the child would have made if they had been working. CCA is designed with the hope that the incentives and support offered from the financial resources and case management will always far outweigh the perceived benefits of taking a child out of school. This program is implemented with close partnerships formulated between students, their families, teachers, key community members, civil society local partners, and the Ministry of Education. This assistance is disbursed with the hope that negative coping mechanisms like forced labor, early and/or forced marriage, or other anticipated protection risks will cease and vulnerable children, particularly girls, will have access to the long-term benefits of education and capacity building. 
Current Status
So far in 2018, 2,043 families have been supported with CCA, with 1,846 still being supported monthly. Of the 2,043 families, 217 of them are Iraqi and 1,629 are Syrian. Over 700 beneficiaries are being served in Amman, the next largest concentration of beneficiaries being served from Azraq. This program currently exists with an annual programmatic budget of 1,740,000.
Portfolio of Staff
The Urban Refugee Protection Response program consists of over 55 staff members who are working in the 6 community centers and CARE’s country office. Staff roles include center managers, case managers, community development officers, receptionists, administrators, and monitoring and evaluation officers. All programs are supervised by four technical program managers who all have specific technical, geographic, line management, and budget holder responsibilities. Overall, the urban refugee protection response program is steered by the Program Director, who is a member of the Senior Management Country Team. 
Partners
Crucial to CARE’s mission, partnerships with other organizations and governmental bodies is essential to improving CARE’s effectiveness and accountability to its beneficiaries. Within the CCA program, a major partnership that has made the program thrive is through a local Jordanian NGO called Madrasati, which means “my school” in Arabic. This partnership has enabled CARE and Madrasati to utilize Madrasati’s education expertise to help improve the educational response in a crisis situation. 
CARE also maintains close partnerships with local schools in each urban setting and works with the Ministry of Education to ensure access to students attending local schools. 
Donors
CARE Jordan’s Urban Refugee Protection Response Program has been supported at various stages by various donors. Currently, funding is being received from the US Bureau of Population, Refugees, and Migration (PRM), the European Commission Directorate General for Humanitarian Aid and Civil Protection (ECHO); Global Affairs Canada (GAC); Frees Foundation; Ministry of Foreign Affairs Jordan (MoFA), Department of Home Affairs – Australia (DIBP). 
b. Scope and Objectives for Assessment
The purpose of this impact assessment is to examine the effectiveness, relevance, and direct/indirect impacts of the CCA program on students, families, teachers and community members. The results of this assessment will be used to inform CARE International, donors, the Jordanian Government, peer agencies, and the wider public of the relevance, effectiveness, efficiency and sustainability of the CCA program. It is also intended that this assessment be comprehensive enough to quantitatively and qualitatively highlight both direct and indirect impacts of the CCA program on a variety of actors involved in the program like students, teachers, and families. 
The objectives / questions of the impact assessment include:
  1. Assess the performance of CARE’s Conditional Cash for Education and Protection assistance according to the concepts of relevance, effectiveness, efficiency, sustainability, impact, and fulfillment of its mission. 
  2. Identify direct and indirect consequences of the program, both negative and positive, intended and unintended, on a variety of community members involved in the program including students, families, and teachers.
  3. Assess the impact of the program for addressing protection issues, social issues, as well on educational dimensions; especially on eliminating child labor and early/forced marriage.
  4. Identify enabling factors and challenges that influence implementation or effectiveness of the program on the ground. 
  5. Provide evidence, in both quantitative and qualitative forms, that relate back to the effectiveness of CCA on eliminating negative coping mechanisms from result from financial strain like forced/early marriage and child labor.
a. How effective is CCA in eliminating negative coping mechanisms for families and children? How much does this program impact in building capacity for child protection in the community and knowledge overall of protection issues for children?
b. What are the benefits of CCA capacity building and training programs for teachers and schools?
c. What opportunities develop for families enrolled in the program out of vocational trainings and psychosocial services along with the cash transfers.
d. What is the impact of CCA remedial courses on children?
e. What are classroom environments and what is the impact/linkage that CCA has to the learning environment realm?
f. What are the indirect impacts of this program on a variety of stakeholders in the process, for instance, how does this program change the way students see their futures, how does it shift how teachers interact with their students after receiving a training, how do families shift in the way they see their children after receiving CCA?
g. What is the impact of CCA for children, recipients of CCA and how such impact will manifest itself in the future?
h. What is the impact of specialized efforts in the field? (i.e. home visits, school visits, meetings with employers)
Please see Annex 1 for a further visualization of aspects that should be assessed and analyzed within the assessment. This concept map is not exhaustive and consultants are expected to design an impact assessment that can uncover as many impact dimensions as possible. 
Key Areas to be Assessed
The consultant(s) team will be required to create an impact assessment that utilizes the assessment concepts of relevance, effectiveness, efficiency, sustainability, and impact to analyze and assess the CCA program. It is also highly preferred that the assessment be thorough and creative enough to capture all dimensions of indirect impacts that have more long-term consequences on all parties involved in the program (children, families, teachers, schools, etc.) 
Methodology
This assessment is unique in that applicant consultants are given the freedom to determine their own methodology in collecting data to be analyzed for this assessment. It is emphasized that they should create an assessment and data collection process that would be able to analyze all dimensions of impact on a variety of connected community members. CARE Jordan seeks to be an involved partner with the consultant team to facilitate the process of their impact assessment, which may include gathering information and conducting with the consultant team literature review meetings, surveys of beneficiaries, key informant interviews and focus group discussions with beneficiaries. It would also be expected that the consultants interview all parties involved in the CCA program, including but not limited to donors, teachers, Ministry of Education, Madrasati, and CARE staff. CARE would partner with the consultant team to facilitate and arrange these interviews. 
Reporting Requirements
Key deliverables (In English) include:
  1. Inception report of maximum 20 pages to be produced one week from the start of the consultant services. In this report the consultant should outline in detail their proposed methodology of conducting this impact assessment, describe in detail the first findings of the evaluation, the foreseen degree of difficulties in collecting data, and other encountered and/or foreseen difficulties in addition to her/his program of work. Included in this inception report will be a desk report (of maximum of 15 pages, including annexes) that reports on findings gathered from informant interviews with CARE staff, synthesize literature reviews, and propose possible assessment questions. Assessment questions should state information already gathered and their limitations, and provide a potential answer to the questions, identify the issues to be covered imbedded within a particular question and describe the method to answer the question. This desk report must also include a detailed proposal of the field phase of the assessment which outlines what proposed schools need to be visited, list of people to be interviewed, home visits, and a flexible timeline to accomplish the field phase aspects.
  2. Draft final report (maximum 30 pages) should synthesize all findings and conclusions into an overall assessment of the program being sure to target and explicitly outline key findings in relevance to the objectives of this impact assessment. 
  3. Final report which incorporates comments received from the concerned parties on the draft report, to be presented within 5 days of the receipt of the comments; 
  4. Second round of comments might take place if needed.
The reports must match quality standards. The text of the report should be illustrated, as appropriate, with charts, maps, graphs, info graphs, and tables, a map of the program areas of intervention is required (to be attached as an Annex)
Consultant Key Competencies
  • A solid and diversified experience in the specific field of expertise needed, including experience in program evaluation, MEAL frameworks, outcome studies, project assessments, etc.
  • Experience in the region, humanitarian expertise, key focus on education and refugee crises in general. Full working knowledge of English language, and excellent report writing skills. Arabic language knowledge would be a plus. 
Special Features
  • Expertize of education and educations related issues such as sustainable development through education, impact of early dismissal from school connected to issues like early/forced marriage, childhood labor. 
  • Should possess solid knowledge of and practical experience with gender issues and gender integration analysis.
Application Process and timetable
The consultants shall provide CARE Jordan with an assessment proposal including a detailed work plan, outline plan of assessment methodology, time table and budget not exceeding 7 pages.
  1. Expected to start the assessment mid-August 2018
  2. Final Report to be submitted by mid-September 2018. Firas, this is not realistic at all taking into account the Eid, though I need that the project will be closing down 21 Sept. we need to ask PRM to allow us to extend the duration
Please also submit the following documents:
  1. Curriculum Vitae(s) (max 3 pages)
  2. Writing sample from comparable assignment
  3. List of references
In the Subject Line, please write: Conditional Cash for Protection and Education Impact Assessment 
Selection Criteria
#
Criteria
Weighted
  1. Consultant technical qualifications and experience relevant to the assignment
40%
  1. Methodology approach (understanding of ToR and objective of the assessment)
25%
  1. Quality of work sample
10%
  1. Financial Offer
25%
Financial Arrangement
The consultant shall submit a detailed inception report to CARE. CARE will pay 30% of the approved amount. At the end of the evaluation, and after submission and approval of the final report, CARE will pay the remaining amount. 
Annex 1
Red circles indicate direct factors needing to be assessed based on the CCA goal of the program. Blue circles indicate examples of possible indirect 
Protection Impacts Level
Educational Impacts Level
[1] CARE Jordan Summer Strategy 2017-2020
[2] UNHCR, Fact Sheet Jordan, February 2018

If you need any information can you contact me by email below

Kindly note that write in the subject line: Conditional Cash for Protection and Education Impact Assessment
 Rajaa.Saleh@care.org and copy to: firas.izzat@care.org.
Please note that the deadline for submitting your technical and financial quotations will be on Thursday 16th August , 2018 by Email :
To: Rajaa.Saleh@care.org
CC: Tamer.Hmoud@care.org