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We are looking for IT Service Desk Officer.

 Experience: 1 - 4 years.

 Education: Diploma or Bachelor's. 

Job Description:

Responsible for supporting the operation of the company Desktop environment. Troubleshoots PC’s, Network and Windows problems, determining the cause and correcting the problem. 

Requirements:

* Good knowledge in trouble shooting network problems and connectivity to the internet. 

* Good knowledge in trouble shooting Windows problems.

* Can communicate through phone and email by Arabic and English. 

Duties: 

* Install, configure and ongoing usability of desktop computers software. 

* Provide help desk support queries via phone and email. 

* Going to remote locations as needed to support user computer related issues. 

* Document support calls in the Help Desk ticket system. 

* Other duties as required. 

Please email your C.V to email 

Work/Company Location: Amman, Marka - Near of Markka Bridge – Army Street


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